Open to opportunities

Anthony Lopez

@anthonylopez

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Data-driven management information systems graduate with strong analytical skills.

United States

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What I'm looking for

I'm looking for a role that allows me to leverage data analytics to drive business growth and improve customer experiences in a collaborative environment.

I'm a recent graduate from the University of Georgia with dual Bachelor's degrees in Management Information Systems and Marketing. My academic journey has equipped me with a solid foundation in data management, analytics, and business processes, complemented by a GPA of 3.4. I have a passion for leveraging data to drive business decisions and enhance customer experiences.

In my role as a Sales Team Leader at Levi Strauss and Co., I successfully improved online sales by 200% and in-store sales by 50% by utilizing data analysis to understand customer needs. Currently, at Starbucks, I continue to optimize workflow efficiency and enhance customer satisfaction, recognized as Partner of the Quarter for my leadership and service excellence. My involvement in various university organizations has further honed my skills in data analysis and project management.

Experience

Work history, roles, and key accomplishments

Current

Starbucks Partner

Current

Starbucks Co.

Jul 2024 - Present (1 year)

Optimized workflow efficiency by managing high-volume customer orders during peak hours, reducing wait times by 30%; recognized as partner of the quarter for outstanding service and leadership. Formed clear and concise daily objectives, delegated tasks, resolved customer issues, and prioritized operations to maintain seamless daily processes and meet operational goals.

Customer Service Workflow Optimization Order Management Leadership Task Delegation Problem Solving

Sales Team Leader

Levi Strauss and Co.

Jul 2021 - Dec 2023 (2 years 5 months)

Led consumer interactions, improving online sales by 200% and in-store sales by 50% through understanding customer needs and utilizing data analysis to personalize their experiences. Facilitated team operations and store layout while accurately managing transactions and inventory, ensuring data integrity, and operational efficiency.

Sales Management Customer Service Data Analysis Inventory Control Team Leadership

Education

Degrees, certifications, and relevant coursework

University of Georgia

Bachelor of Sciences, Management Information Systems

2022 - 2026

Pursued a Bachelor of Sciences in Management Information Systems at the University of Georgia's Terry College of Business. Focused on data management, business process management, and business computer programming.

University of Georgia

Bachelor of Sciences, Marketing

2022 - 2026

Completed a Bachelor of Sciences in Marketing at the University of Georgia, Terry College of Business. Coursework included marketing analytics, predictive model optimization, and market research.