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Alex Byrd

@alexbyrd

Detail-oriented professional with expertise in data analysis and customer service.

United States
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What I'm looking for

I am looking for a role that allows me to utilize my analytical skills while fostering professional growth in a collaborative environment.

As a recent graduate with a Bachelor of Science in Political Science and a minor in Business Administration, I have developed a strong foundation in analytical thinking and problem-solving. My academic achievements, including a major GPA of 3.5, reflect my dedication and commitment to excellence. Throughout my education, I have engaged in various roles that have honed my skills in customer service, team management, and data analysis.

My work experience spans several positions, including an Insurance Claims Specialist at Concentrix, where I provided customer support and resolved complex issues related to Medicare claims. This role required a deep understanding of medical terminology and the ability to work collaboratively with colleagues to ensure accurate claim resolutions. Additionally, my time as a Production Line Operator at PeirBurg and a Management Stocker at Dollar General has equipped me with valuable skills in inventory management and operational efficiency.

I am passionate about leveraging my data analytic skills, particularly in SPSS and Microsoft Excel, to drive informed decision-making. I am eager to contribute my expertise to a dynamic team that values innovation and growth.

Experience

Work history, roles, and key accomplishments

Education

Degrees, certifications, and relevant coursework

Presbyterian College logoPC

Presbyterian College

Bachelor of Science, Political Science

Grade: 3.1/4.0

Activities and societies: Member, Champs Program (2015-2016); Drummer, Jazz and Pep Band (2015-2018)

Graduated with a Bachelor of Science in Political Science, complemented by a minor in Business Administration. Achieved a major GPA of 3.5/4.0 and a cumulative GPA of 3.1/4.0.

Tech stack

Software and tools used professionally

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Alex Byrd - Insurance Claims Specialist - Concentric | Himalayas