Open to opportunities

James Smith

@jamessmith22

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I lead clinical projects, business growth, and creative media productions from strategy through measurable execution.

United States

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What I'm looking for

I'm open to strategic conversations and collaboration with organizations that need precision, bold thinking, and leadership connecting creative storytelling, operational excellence, and growth.

I founded J.A.S. Vision Enterprises LLC to deliver growth-focused media strategy, business consulting, and end-to-end creative production. I build cross-platform brand presences, develop content and marketing assets, and lead collaborators from planning through delivery.

At J.A.S. Vision Enterprises, I increased customer engagement by 25% in a competitive market while managing client relationships, budgets, content calendars, KPIs, and performance analytics. I use business development and go-to-market planning to turn client insights into measurable engagement and scalable opportunities.

At PPD, I directed global clinical-study lifecycles, including a high-priority GSK COVID-19 drug trial, working across sponsors and operational teams in more than 33 countries. I supported compliance, service delivery, process improvement, mentoring, and laboratory operations within accelerated timelines and defined budgets.

My background also includes enterprise IT support for more than 10,500 end users globally and technology education. I connect storytelling, strategy, clinical operations, and technical rigor to help teams execute complex work with clarity and impact.

Experience

Work history, roles, and key accomplishments

Current

Founder|CEO|Executive Project Manager

Current

J.A.S. Vision Enterprises LLC

Apr 2023 - Present (3 years 5 months)

▪ Founded and led a creative media production company delivering growth-focused strategy and execution.
▪ Provided business consulting to clients by aligning brand strategy, content development, and channel execution with measurable business objectives.
▪ Drove business development through strategic planning, client acquisition/retention, and opportunity development—turning insights into scala

Problem Solving Business Development Process Improvement KPI Reporting KPI Analysis Tableau Project Management Budgeting Brand Development Brand Strategy Digital Media Social Media Business Process Customer Engagement

Project Manager

PPD | Thermo Fisher Scientific

Nov 2021 - Jan 2024 (2 years 2 months)

Drive global project management initiatives to support clinical trials and laboratory operations with a focus on operational excellence,
stakeholder collaboration, and cross-functional team leadership.
▪ Directed full lifecycle for global clinical studies, including a high-priority COVID-19 drug trial (GSK) while delivering outstanding results
within accelerated timelines and predefined budget par

Interpersonal Skills Team Management Project Management Lean Six Sigma Meeting Planning Account Management Clinical Research Drug Development Appointment Management Meeting facilitation Excel Microsoft Office Data Analysis

Desktop Services Technician

PPD

Mar 2017 - Oct 2021 (4 years 7 months)

Provided enterprise-level IT support and infrastructure maintenance at company headquarters while supporting executive leadership
team and staff members within high-demand, high-security environments.
▪ Oversaw hardware and software installations, remote diagnostics, and AV troubleshooting to ensure smooth daily operations and
executive presentation readiness.
▪ Documented and standardized IT supp

IT Service Management Interpersonal Skills Azure Active Directory Team Management Microsoft Intune Software Documentation Inventory Management Software Enterprise Software Video Conferencing Conference Coordination Process Improvement Lean Six Sigma Troubleshooting Excel Project Management Microsoft Office

Associate Desktop Services Technician

PPD

Apr 2012 - Mar 2017 (4 years 11 months)

Provided front-line technical support for system upgrades, mobile/desktop installations, and software/hardware/peripheral devices
troubleshooting. Supported AV setup for internal presentations/meetings and ensured remote support in various time zones and sites.
▪ Identified and resolved critical system/software failures by conducting diagnostics across Windows, Apple, and Android platforms
for mul

IT Service Management Interpersonal Skills Team Management Computer Hardware Android Microsoft Office Apple Products Software Documentation Desktop Support Mobile Devices Desktop Computers

IT Service Desk Technician

PPD

Sep 2008 - Apr 2012 (3 years 7 months)

▪ Provided Tier 1 IT help desk support to PPD end-users in-office and remotely, resolving computer hardware and software issues.
▪ Managed incoming Tier 1 requests via ticketing system and phone; triaged,documented, and escalated I issues as needed.
▪ Followed up on open tickets and outstanding requests to ensure timely resolution and accurate status updates.
▪ Created user accounts and configured

IT Service Management Technical Support Troubleshooting Account Management IT Service Delivery Customer Service Global Customer Service Help Desk Support Help Desk Management Microsoft Office Excel

Technology Education Teacher

New Hanover County Schools

Jan 1997 - Jun 2007 (10 years 5 months)

▪ Instructed students on core computer science concepts, grounding instruction infundamental science and mathematics, plus the underlying hardware andsoftware systems.
▪ Taught fundamentals, including how to design algorithms, writecode in programming languages, and solve problems logically.
▪ Developed lesson plans aligned to competencies, goals, and measurableobjectives; incorporated diverse