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James PappasJP
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James Pappas

@jamespappas1

Senior program manager driving vendor risk reduction, cost savings, and learning transformation.

United States
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What I'm looking for

I seek senior program roles where I can lead vendor risk reduction, optimize spend, and scale learning programs while collaborating with legal, procurement, and security teams.

I am a senior program manager with 8+ years leading learning & development, operations, and vendor and third-party risk management across large enterprises. I specialize in negotiating contracts, consolidating vendors, and implementing programs that combine security, procurement, and legal controls.

At Comcast I owned end-to-end vendor onboarding and compliance for prioritized cybersecurity vendors, negotiated 100+ NDAs/POCs/MSAs, and led renewal and sourcing strategies across $75M+ in annual cybersecurity spend, delivering $6M in annual cost savings through consolidation.

I design and operationalize scalable learning programs and reporting—managing life cycles for 200+ learning products, migrating vendor portals to in-house systems to save $1M annually, and building dashboards in Power BI and Tableau to improve learner KPIs and completion rates.

Experience

Work history, roles, and key accomplishments

Comcast logoCO

Product Manager, Customer Tools

Comcast

May 2021 - Oct 2023 (2 years 5 months)

Owned lifecycle of 200+ learning products and implemented agile/scrum across programs, reducing training time by two weeks on average and saving $1M annually by migrating vendor portals to in-house systems.

Comcast logoCO

Program Manager, Learning & Development

Comcast

Mar 2018 - Apr 2021 (3 years 1 month)

Redesigned new-hire onboarding and learning curricula, increasing training completion rates by 20% and improving learner KPI scores by 15% while reducing vendor training expenses by 10%.

Education

Degrees, certifications, and relevant coursework

AI

AIGPE

Lean Six Sigma Black Belt, Process Improvement

2023 - 2023

Lean Six Sigma Black Belt certification awarded by AIGPE in 2023.

Drexel University logoDU

Drexel University

Bachelor of Science, Business Administration

Bachelor of Science in Business Administration with a minor in Communications from Drexel University.

Tech stack

Software and tools used professionally

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James Pappas - Senior Program Manager - Comcast | Himalayas