@jamesmcgaugh
Business Specialist at UScellular, with experience in business operations, remote troubleshooting, and customer support.
United StatesAs a Business Specialist at UScellular, I worked in customer service, remote user support, and telecommunications billing through April 2026.
Earlier, I worked as Director of Operations at CyberTrucker. My background also includes project management, information technology, and aviation studies.
Work history, roles, and key accomplishments
UScellular
Jan 2010 - Apr 2026 (16 years 3 months)
Worked as Business Specialist at UScellular.
CyberTrucker
Jul 2004 - Jul 2007 (3 years)
Worked as Director of Operations at CyberTrucker.
Degrees, certifications, and relevant coursework
Project Management
2025 - 2025
Information Technology
2001 - 2002
Aeronautical/Aerospace Engineering Technology/Technician
1996 - 1998
Software and tools used professionally
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