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James Craig

@jamescraig

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Goals-driven IT leader with expertise in technology operations.

United States

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What I'm looking for

I seek a role that fosters innovation and supports career growth in IT leadership.

I am an IT leader with extensive experience in optimizing technology operations and modernizing legacy systems. My focus is on driving business process improvements through the development of automated solutions and streamlining ERP migrations. I have a proven track record in integrating enterprise applications to enhance efficiency and data accessibility.

Throughout my career, I have successfully led teams and managed IT infrastructure while providing executive-level reporting. My commitment to delivering innovative solutions aligns technology with business goals, fostering a culture of continuous improvement and knowledge sharing. I possess excellent communication skills and am adept at working independently to achieve organizational objectives.

Experience

Work history, roles, and key accomplishments

RPG Programmer/Analyst

Imperial Dade

Oct 2021 - Mar 2023 (1 year 5 months)

As an RPG Programmer/Analyst, I reported directly to the Branch Manager and focused on aligning IT solutions with business objectives. I developed automated reporting solutions, monitored system performance, and provided data analysis support. My role included creating corporate reports and leading the installation of communication systems to enhance operational efficiency.

RPG SQL ERP Systems Data Analysis Reporting Help Desk Support

Director of IT

Mailender, Inc.

Apr 2009 - Oct 2021 (12 years 6 months)

In my role as Director of IT, I managed all electronic devices and provided urgent help desk support. I led the transition to a new ERP system, streamlined CRM processes, and integrated newly acquired businesses into our ERP. My focus was on ensuring seamless functionality and optimizing vendor relationships for cost efficiency.

IT Management ERP Implementation Vendor Management Help Desk Support Data Migration Project Management Team Leadership Process Improvement

Education

Degrees, certifications, and relevant coursework

University Of Cincinnati Clermont

Associate of Applied Science, Computer Science & Accounting

Earned an Associate of Applied Science in Computer Science & Accounting, focusing on foundational knowledge in computer science principles and accounting practices.