JGJamaecah Garsuta
@jamaecahgarsuta
Remote Office Manager and licensed Civil Engineer skilled in operations, admin, and customer support.
PhilippinesWhat I'm looking for
I am a remote Office Manager and licensed Civil Engineer with experience leading administrative operations, customer support, and e-commerce management. I combine technical training in civil engineering with practical administrative and operations skills developed across remote and onsite roles.
Over four years at LL Creations LLC I progressed from Administrative Assistant to Office Manager, managing order-to-delivery processes, inventory monitoring, HubSpot automations, backend shipping rate management, and marketplace operations for Amazon and Etsy. I also provide timely email-based customer support, newsletter and campaign writing, and basic bookkeeping using QuickBooks.
I bring high attention to detail, strong data-entry and special-project capabilities, and experience in project engineering from the National Grid Corporation of the Philippines. I seek roles where I can streamline operations, improve customer experience, and contribute both administrative and technical expertise.
Experience
Work history, roles, and key accomplishments
Office Manager
LL Creations LLC
Jan 2024 - Present (2 years)
Manage daily remote office operations, implement HubSpot automations, oversee inventory and shipping rate updates, and handle customer support and bookkeeping to improve efficiency and accuracy.
Administrative Assistant
LL Creations LLC
Feb 2022 - Jan 2024 (1 year 11 months)
Provided administrative support including scheduling, data entry, email support, and social media post scheduling, improving office organization and customer communications.
Virtual Assistant
Master Service USA
Oct 2021 - Feb 2022 (4 months)
Delivered virtual administrative services including order processing, customer email support, and special projects to support operations and client satisfaction.
Project Engineer
National Grid Corporation of the Philippines
Dec 2019 - Sep 2021 (1 year 9 months)
Managed engineering project tasks for power transmission projects, coordinating field activities and documentation to support timely project delivery over multiple sites.
Transcriber
GoTranscript
Nov 2018 - Mar 2019 (4 months)
Provided accurate audio-to-text transcription services meeting turnaround and quality requirements for diverse client audio content.
Intern
Mabuhay Vinyl Corp
Jun 2018 - Aug 2018 (2 months)
Supported operations through administrative and production assistance, contributing to process improvements during a summer internship.
Virtual Assistant
Livingston Research
Aug 2017 - Oct 2017 (2 months)
Performed remote research and administrative tasks, supporting client projects with data entry and reporting over short-term engagements.
Education
Degrees, certifications, and relevant coursework
Mindanao State University
Doctor of Law - JD, Law
2024 -
Enrolled in the Doctor of Law (Juris Doctor) program beginning September 2024, pursuing professional legal education.
MTMindanao State University - Iligan Institute of Technology
Bachelor of Science, Civil Engineering
2014 - 2019
Completed a Bachelor of Science in Civil Engineering at MSU-IIT from 2014 to 2019.
Tech stack
Software and tools used professionally
Availability
Location
PhilippinesAuthorized to work in
Job categories
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