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Jalpa Parmar

@jalpaparmar

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I lead AI-assisted project delivery and architect scalable mobile and enterprise software.

India

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What I'm looking for

I'm looking to lead AI-driven project delivery and software architecture work where I can improve workflows, align technical solutions with business goals, and build scalable products with high-performing Agile teams.

At Vagaro Technologies, I lead AI-assisted project delivery, building dashboards and workflow automation with Zendesk, Asana, SQL, application telemetry, Claude AI, and OpenAI. My work has reduced manual review time by 40–50%, improved delivery efficiency by 25%, and supported 95% on-time delivery.

I've also architected enterprise applications for 100K providers, payment integrations supporting $2.3 billion in annual transactions, and iOS products including a Branded App with 400K downloads. Across 15 years in mobile development and technical leadership, I combine Agile delivery, software architecture, and AI-enabled workflows to improve outcomes.

Experience

Work history, roles, and key accomplishments

Current

Project Manager, CAPM®

Current

Vagaro Technologies Pvt Ltd

Jan 2024 - Present (2 years 8 months)

Led development of AI-assisted dashboards integrating Zendesk, Asana, SQL, and application telemetry to enhance executive decision-making. Implemented Claude AI and OpenAI integrations automating ticket summarization, root-cause analysis, and customer feedback, reducing manual review time by 40-50%.

AI Claude AI OpenAI Zendesk Asana SQL CI CD Agile Scrum Project Management Workflow Automation Dashboard Development Telemetry Root Cause Analysis Customer Feedback AI Assisted Workflows Executive Decision Making

Software Architect | Technical Project Manager

Vagaro Technologies Pvt Ltd

Dec 2023 - Feb 2024 (2 months)

Designed high-level software architectures for enterprise applications serving 100K providers globally. Led implementation of custom features increasing business and service provider sign-ups by 174K.

Software Architecture Microservices Azure Functions Cloud Native Payment Integration Video Streaming Technical Project Management CAPM

Team Lead

Vagaro Technologies Pvt Ltd

May 2023 - Nov 2023 (6 months)

Improved coding efficiency and identified bottlenecks, achieving 20% faster delivery cycles. Developed and launched Branded App with over 400K downloads generating new revenue stream.

Team Leadership Agile Coaching Training Code Efficiency App Development Revenue Generation

Technical Lead

Vagaro Technologies Pvt Ltd

May 2022 - Apr 2023 (11 months)

Improved system response time by 15% via database optimization and architecture improvements. Led development of Vagaro Check-In App with 150K downloads.

Database Optimization Architecture System Reliability CI CD Automation Security Audits App Development

Senior Software Engineer

Vagaro Technologies Pvt Ltd

Aug 2019 - Apr 2022 (2 years 8 months)

Designed and built high-performance iOS apps using Swift and Objective-C. Implemented automated testing frameworks reducing defects by 30%.

iOS Swift Objective C Testing Automation Mentorship Best Practices

iOS Developer

Silver Touch Technologies

Jan 2017 - Jan 2019 (2 years)

Developed native iOS apps using Objective-C and Swift with MVC and MVVM patterns. Integrated third-party APIs ensuring seamless data sync and functionality.

iOS Objective C Swift MVC MVVM API Integration Data Synchronization Collaboration

iOS App Developer

NTech

Jan 2015 - Jan 2017 (2 years)

Managed full iOS app development lifecycle for App Store deployment. Optimized app performance reducing memory footprint and launch times.

iOS App Store Deployment Performance Optimization SQLite Core Data

Mobile Application Developer

Netclues

Jan 2013 - Jan 2015 (2 years)

Built cross-platform mobile apps for iOS and Android with responsive UI. Integrated RESTful APIs handling JSON and XML data for app-server communication.