Jalen Gorman
@jalengorman
Customer-focused associate with strengths in tax preparation and operations.
United StatesWhat I'm looking for
I am a hardworking, customer-focused professional with hands-on experience in retail sales, food service, assembly-line production, and tax preparation.
At Home Depot I supported customers on the sales floor, kept inventory organized, and helped drive sales through product knowledge and service. In fast-paced environments like McDonald's and an assembly role at Kautex, I delivered reliable, detail-oriented work to meet production and service goals.
As a Tax Preparer with First Choice Taxes, I prepared and filed individual and business tax returns, gathered financial information, and ensured compliance with tax regulations while communicating complex information clearly to clients.
I also volunteer coaching youth basketball, building strong relationships with kids aged 4–17 and providing hands-on support. I bring strong communication, organization, teamwork, and a disciplined work ethic to every role.
Experience
Work history, roles, and key accomplishments
Volunteer Basketball Coach
Barney McCosky
Dec 2019 - Present (5 years 9 months)
Volunteered coaching youth basketball (ages 4–17), mentoring players, assisting with practice and facility tasks, and building strong relationships to support skill development and engagement.
Assembly Line Worker
Kautex
Apr 2023 - Apr 2024 (1 year)
Performed production and assembly tasks on a fast-paced line, meeting production targets and quality standards through attention to detail and manual dexterity.
Tax Preparer
First Choice Taxes
Aug 2022 - Apr 2024 (1 year 8 months)
Prepared and filed individual and business tax returns, gathered financial information, and ensured compliance with federal and state tax regulations while communicating complex tax information to clients.
HDSales Associate
Home Depot
May 2022 - Dec 2022 (7 months)
Provided customer service and product guidance on the sales floor, maintained stock and store organization, and supported sales efforts to help customers achieve home improvement goals.
MCCashier
McDonald's
Jul 2021 - Oct 2021 (3 months)
Delivered fast, friendly customer service, accurately handled cash transactions, and supported order-taking to create a positive dining experience in a high-volume environment.
Education
Degrees, certifications, and relevant coursework
First Choice Taxes LLC
Certificate (in progress), Tax Preparation
2024 -
Enrolled in tax preparer classes with First Choice Taxes LLC to gain qualifications for preparing individual and business tax returns.
Oak Park High School
High School Diploma, High School Diploma
2018 - 2022
Activities and societies: Volunteered and coached youth basketball with Barney McCosky programs (ages 4–17).
Graduated with a high school diploma from Oak Park High School on June 12, 2022.
Tech stack
Software and tools used professionally
Availability
Location
United StatesAuthorized to work in
Job categories
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