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@chemicapowell
Detail-oriented professional with 15+ years in the financial industry.
United StatesI am a detail-oriented professional with over 15 years of experience in the financial industry, specializing in mortgage operations. My career has been marked by a commitment to excellence, where I have consistently been recognized for my hard work and resourcefulness. I thrive in environments that demand efficiency and creativity, and I am passionate about helping companies achieve their goals through effective service delivery.
In my most recent role as a Senior Mortgage Operations Associate III at M&T Bank, I successfully managed the mortgage operations workflow, ensuring compliance with all applicable laws and regulations. I took pride in providing exceptional customer service and identifying process improvement opportunities that streamlined operations. My previous experience as a Mortgage Loan Processor at People's United Bank further solidified my expertise in mortgage lending regulations and guidelines, allowing me to collaborate effectively with loan officers, underwriters, and appraisers.
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Work history, roles, and key accomplishments
M&T Bank
Apr 2022 - Apr 2023 (1 year)
Completed all change of circumstance associated with mortgage loan applications within 3 business days of change notification. Monitored daily mortgage operations workflow and ensured compliance with all applicable laws, regulations, and internal policies.
People's United Bank
Jan 2000 - Apr 2022 (22 years 3 months)
Requested change of circumstance (loan program, loan amount) when required and ordered FHA case numbers and VA appraisals through their respective websites. Ensured compliance with all relevant laws and regulations regarding mortgage lending.
Degrees, certifications, and relevant coursework
High School Diploma, General Studies
Completed high school education, gaining foundational knowledge and skills. Developed strong communication and interpersonal abilities.
Software and tools used professionally
United StatesYou can contact Chemica and 90k+ other talented remote workers on Himalayas.
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