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Jalael Loud

@jalaelloud

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Online operations specialist at Eddie’s Welding integrating AI agents into business workflows

United States

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At Eddie’s Welding, I lead online business operations across digital marketing, social media, and content strategy. I analyze website and campaign performance, improve online workflows, and integrate AI solutions such as document generation and AI agents.

As Operations Manager at Natural Energy, I led marketing and operations strategy, increasing marketing-driven sales by 15% year over year and customer retention by 25%. At Sage Oaks Charter School, I managed IT operations and developed SOPs to improve consistency.

Experience

Work history, roles, and key accomplishments

Current

Operational Specialist

Current

Eddie's Welding

Jan 2024 - Present (2 years 10 months)

Lead all online business operations, including digital marketing, social media management, and content strategy. Manage digital projects, analyze website performance, and integrate AI-driven solutions to improve efficiency and scalability.

Digital Marketing Social Media Management Content Strategy Videography Photography Project Management Data Analysis Process Improvement Budgeting Forecasting AI Solutions Automation

IT Specialist

Sage Oaks Charter School

Apr 2022 - Feb 2023 (10 months)

Managed IT operations, ensuring system reliability, security, and compliance. Reduced project completion time by 10% and developed SOPs to standardize processes.

IT Operations System Reliability Security Compliance Time Management Process Coordination Technical Support SOP Development Cross Functional Collaboration Corporate Trainer

Operations Manager

Natural Energy

Aug 2017 - Sep 2022 (5 years 1 month)

Led marketing and operations strategy, increasing marketing-driven sales by 15% year-over-year and improving operational efficiency by 12%. Boosted customer retention by 25% and employee retention by 50%.