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Jakub Pałka

@jakubpaka

Control Tower Manager at Arvato, leading Douglas warehouse operations and coordinating launches in three new markets.

At Arvato, I lead Control Tower operations for the Douglas warehouse, managing a 9-person team and monitoring KPIs and SLAs. I coordinated operational readiness for the migration from SAP WM to SAP EWM and supported the implementation of warehouse automation.

Previously, at DHL - Jaguar Land Rover, I managed a 5-person planning team supporting automotive production. I coordinated material planning and international logistics, supported new post-Brexit customs processes, and used SAP ERP, MM, WM and PP in logistics operations.

Experience

Work history, roles, and key accomplishments

Current

Control Tower Manager

Current

Arvato

Apr 2026 - Present (6 months)

Leading a 9-person Control Tower team for Douglas warehouse operations, overseeing KPIs and SLAs, managing incidents, and coordinating SAP EWM migration and automation implementation.

Control Tower Team Management KPI Management SLA Management SAP EWM SAP WM Warehouse Automation Incident Management International Collaboration

EU Planning Supervisor

DHL - Jaguar Land Rover

May 2022 - Mar 2026 (3 years 10 months)

Managed a 5-person planning team and coordinated material planning and logistics to ensure production continuity for automotive manufacturing.

Supply Chain Planning Team Management Material Planning SAP ERP SAPMM SAP WM SAP PP Lean Continuous Improvement Problem Solving

Logistics Planner / Customs Support

DHL - Jaguar Land Rover

Jan 2020 - Apr 2022 (2 years 3 months)

Coordinated international transport and material flows, and supported implementation of post-Brexit customs processes for EU-UK supply chain.

International Logistics Customs Processes SAP ERP SAPMM SAP WM SAP PP Supply Chain Coordination

Inbound Material Controller / Logistics Planner

DHL - Jaguar Land Rover

Jun 2017 - Dec 2019 (2 years 6 months)

Monitored deliveries, inventory, and material availability against production plans, and coordinated inbound logistics to improve material flows.

Material Control Inventory Management Inbound Logistics Supply Chain Planning Supplier Collaboration

Inbound Material Controller / EU Transport Tracker

DHL - Jaguar Land Rover

May 2015 - May 2017 (2 years)

Tracked shipments from European suppliers, identified delays, and coordinated information between carriers and logistics teams to support supply continuity.

Transport Tracking Supply Chain Visibility Carrier Coordination Logistics Coordination