Jake Messer
@jakemesser
Technical operations leader specializing in automotive digital retail, data platforms, and AI-enabled solutions.
United StatesWhat I'm looking for
I am an operations and technical leader with deep experience in automotive digital retail, SaaS onboarding, and data platform development. I founded a data analytics platform to unify dealership sales, CRM, and marketing data and lead its product roadmap, integrations, and client success.
In consulting roles I advise dealership and corporate stakeholders on processes, team dynamics, and technology adoption—implementing AI-enabled tools to streamline workflows and improve customer experience. I have served as Director of Operations for an automotive SaaS provider, managing onboarding lifecycles, Salesforce and HubSpot administration, documentation, and cross-department reporting frameworks.
My background includes performance management of digital advertising portfolios, hands-on used-car operations, and nearly a decade of U.S. Air Force Reserve maintenance and operations leadership under time-critical conditions—bringing disciplined execution, technical rigor, and a client-focused mindset.
Experience
Work history, roles, and key accomplishments
Founder & Technical Lead
Dealer Data One
Jan 2024 - Present (1 year 9 months)
Conceived and launched a data analytics platform for automotive dealerships to unify sales, CRM, and marketing data; built data pipelines, dashboards, and API integrations and managed product roadmap, client acquisition, and support.
Digital Operations Consultant
Shift Digital
Mar 2023 - Present (2 years 7 months)
Advise Toyota dealerships on operational processes and team dynamics to improve digital retail performance and customer experience; implement AI-enabled tools to streamline workflows and provide strategic recommendations to Toyota Corporate based on in-store findings.
Director of Operations
FUSE Autotech
Nov 2021 - Mar 2023 (1 year 4 months)
Architected client onboarding for automotive SaaS products, maintained technical documentation, served as primary admin for Salesforce/HubSpot/Striven, and developed reporting frameworks and training to improve cross-departmental data interoperability.
Aircraft Maintenance & Operations
U.S. Air Force Reserve
Sep 2012 - Dec 2021 (9 years 3 months)
Served as certified Crew Chief on A-10C aircraft performing complex maintenance (power plant, hydraulics, landing gear) and led ground support operations in austere, time-critical environments.
Performance Manager
Dealer.com (Cox Automotive)
Nov 2018 - Nov 2021 (3 years)
Managed a portfolio of ~100 clients with a combined digital advertising budget of $100k/month, led monthly performance reviews and delivered data-driven recommendations to improve website analytics and advertising outcomes.
Used Car Manager
Oakes Auto
Jun 2017 - Nov 2018 (1 year 5 months)
Managed inventory purchasing, pricing, transportation logistics and arbitration; developed a sourcing process for niche vehicles that increased sales volume and margins.
Digital Retail Experience Manager
Zeck Ford
Jan 2016 - May 2017 (1 year 4 months)
Exceeded digital retail sales goals and lead-to-sold ratios, managed the dealership's eBay presence with SEO-optimized listings, and supported store operations and auction buying.
Education
Degrees, certifications, and relevant coursework
Jake hasn't added their education
Don't worry, there are 90k+ talented remote workers on Himalayas
Tech stack
Software and tools used professionally
Availability
Location
United StatesAuthorized to work in
Job categories
Skills
Interested in hiring Jake?
You can contact Jake and 90k+ other talented remote workers on Himalayas.
Message JakeFind your dream job
Sign up now and join over 100,000 remote workers who receive personalized job alerts, curated job matches, and more for free!
