JCJaimie Carmon
@jaimiecarmon
Dedicated shift leader with extensive customer service experience.
United StatesWhat I'm looking for
I am a dedicated professional with a diverse background in customer service, management, and training. Currently, I serve as a Shift Leader and Inventory Specialist at Walgreens, where I excel in managing store operations, ensuring customer satisfaction, and maintaining inventory accuracy. My experience in the pharmacy sector has equipped me with the skills to handle sensitive tasks, such as managing vaccine inventories and ensuring compliance with safety protocols.
Previously, I worked as a Quality Analyst at Conduent, where I honed my skills in auditing and coaching, ensuring that team members provided accurate information and exceptional service. My journey began as a Personal Trainer, where I developed a passion for helping others achieve their fitness goals. I have also contributed to educational settings as a Teacher Assistant, supporting students with special needs and enhancing their learning experiences.
Experience
Work history, roles, and key accomplishments
Shift Leader, Inventory Specialist
Walgreens
Mar 2020 - Present (5 years 6 months)
Managed daily store operations, including opening/closing procedures, cash handling, and inventory management for vaccines and medications. Delegated tasks to employees, ensuring timely project completion and maintaining store standards.
Quality Analyst
Conduent
May 2014 - Present (11 years 4 months)
Audited calls to ensure adherence to quality standards and coached employees on correct information dissemination. Provided data entry support and assisted with customer service during overflow periods, offering floor support for new hires.
Personal Trainer
AFAA
Jan 2010 - Present (15 years 8 months)
Provided personalized training to clients, focusing on physical, emotional, and spiritual well-being to promote a healthier lifestyle. Developed and implemented fitness programs tailored to individual client needs and goals.
Data Entry for Medicare
Xerox
Jun 2008 - Present (17 years 3 months)
Researched claims and accounts for Medicare members in New York and Connecticut, ensuring accurate data entry. Directed customers to appropriate departments for efficient resolution of inquiries and issues.
Teacher Assistant
Wake County Public Schools
Jan 2005 - Present (20 years 8 months)
Assisted behavioral and special education students, focusing on improving work ethics, reading, writing, and arithmetic skills. Managed lunch and bus duties, and facilitated after-school study programs and step teams.
Education
Degrees, certifications, and relevant coursework
Wake Tech Community College
High school diploma, Art
1999 - 2001
Completed high school or equivalent with a focus on Art.
EUElizabeth City State University
High school diploma
1994 - 1995
Obtained a high school diploma.
Availability
Location
United StatesAuthorized to work in
Job categories
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