Jagdish Joshi
@jagdishjoshi
Business governance specialist driving retail IT transformations and merchandising excellence.
KuwaitWhat I'm looking for
I am a Business Governance Specialist with 15+ years' experience in buying, logistics, supply chain and retail IT transformation, leading change initiatives across fashion, cosmetics, optical and home furnishing brands. I have driven adoption of Oracle retail suites and multi-environment applications while reducing incident volumes and implementing governance, SOPs and continuous improvement programs.
I have consistently maintained benchmark availability, optimized shipping and allocation, and led cross-functional collaboration to standardize processes and improve data quality. I combine hands-on merchandising and supplier management with strong PMO coordination, user acceptance testing and service‑now incident resolution to deliver measurable operational improvements.
Experience
Work history, roles, and key accomplishments
Business Governance Specialist
Alshaya Group
Nov 2021 - Present (4 years 1 month)
Manage core merchandising brands during a multi-brand IT transformation, reducing ServiceNow incidents from ~30/week to 10/week and driving adoption, data governance, and process standardization across retail channels.
Senior Merchandiser
Alshaya Group
Feb 2020 - Nov 2021 (1 year 9 months)
Maintained ~90% availability for key suppliers and managed OTB, stock intake/exit and sell-through analyses while coordinating supplier relationships and pricing to meet margin targets.
Merchandiser
Alshaya Group
May 2014 - Jan 2020 (5 years 8 months)
Managed Estee Lauder brand stock allocation and distribution, maintained 90% benchmark availability, and coordinated logistics, claims and reconciliations to streamline supply operations.
Merchandiser
Alshaya Group
Mar 2010 - Apr 2014 (4 years 1 month)
Reduced Far East shipping costs by 16% via consolidation and forwarder optimization while managing allocation, shipment visibility and forecast tracking for the Express brand.
Stock & Purchase Supervisor
Chalhoub Group
Jan 2008 - Feb 2010 (2 years 1 month)
Achieved 80% on-time delivery and 90% availability for new launches by managing ordering, supplier coordination, vendor evaluation and payment reconciliations for Faces Beauty Stores.
Merchandiser
Alshaya Group
Jan 2005 - Jan 2007 (2 years)
Managed merchandising for cosmetics brands and supported buying and inventory processes across stores during early career roles.
Data Administrator
Alshaya Group
Jan 2002 - Jan 2004 (2 years)
Processed retail IT data and supported data operations within the retail IT data processing team.
Shift Leader
CGG
Jan 2000 - Jan 2001 (1 year)
Led shift operations in oil & gas services, overseeing team performance and operational continuity.
Senior Operator
Petroleum Exploration Computer Consultants Ltd
Jan 1997 - Jan 1999 (2 years)
Operated petroleum exploration systems and supported technical operations for exploration projects.
Computer Operator
Datamatics Technologies
Jan 1994 - Jan 1996 (2 years)
Performed computer operations and data processing tasks supporting business systems and workflows.
Education
Degrees, certifications, and relevant coursework
WMWelingkar Institute of Management
Post Graduate Diploma, Retail Management
Completed a Post Graduate Diploma in Retail Management focusing on retail strategy and operations.
UMUniversity of Mumbai
Bachelor of Arts, Economics
Earned a Bachelor of Arts with a major in Economics covering core economic theory and quantitative analysis.
Availability
Location
KuwaitAuthorized to work in
Job categories
Skills
Interested in hiring Jagdish?
You can contact Jagdish and 90k+ other talented remote workers on Himalayas.
Message JagdishFind your dream job
Sign up now and join over 100,000 remote workers who receive personalized job alerts, curated job matches, and more for free!
