Jael Israel
@jaelisrael1
Workforce development professional at the Texas Workforce Commission who helped participants achieve 80%+ job placement and 90%+ training completion.
United StatesWhat I'm looking for
At the Texas Workforce Commission, I supported WIOA and CHOICES/TANF participants with intake, eligibility, and career coaching. My work contributed to an 80%+ job placement rate and a 90%+ training completion rate.
As National Administrative Lead, Data Governance & Compliance at Hope & Healing, I oversee compliance across 40 locations and developed workflow guides and staff training materials adopted across all sites. I also designed a national women’s restoration program curriculum approved by national leadership.
Experience
Work history, roles, and key accomplishments
National Administrative Lead
Hope & Healing
Jan 2023 - Present (3 years 9 months)
Directed compliance and data governance operations across 40 organizational locations, developing workflow guides and training materials. Served as primary contact for compliance inquiries and coordinated corrective action plans.
Career Advisor I
C2 Global Professional Services
Dec 2025 - Dec 2026 (1 year)
Managed a caseload of 40–50 WIOA and CHOICES/TANF participants, conducting eligibility determinations and intake assessments. Achieved 80%+ job placement rate and maintained 95%+ QA compliance with zero critical audit findings.
Customer Solutions Facilitator
C2 Global Professional Services
Jul 2021 - Dec 2025 (4 years 5 months)
Served 50+ customers weekly in a high-volume TWC workforce center, managing complex unemployment claims and workforce service cases. Facilitated job-readiness workshops and maintained compliance-ready documentation.
Education
Degrees, certifications, and relevant coursework
University of Maine at Presque Isle
Bachelor of Science, Liberal Studies
Pursuing a Bachelor of Science in Liberal Studies with a Management minor through the competency-based YourPace program, currently in progress.
Tech stack
Software and tools used professionally
Availability
Location
United StatesAuthorized to work in
Salary expectations
Social media
Job categories
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