Open to opportunities

Jadesola Arowofela

@jadesolaarowofela

Operations and Administrative Support professional with experience in project coordination, customer service, reporting, and process improvement. Open

Nigeria

Message

What I'm looking for

I’m seeking long-term international opportunities, including U.S., UAE/GCC, or global remote teams. I want to own coordination and reporting, support governance, and improve operational efficiency with strong workflow management and Power BI dashboards.

Results-driven Operations and Administrative Support professional with experience supporting business operations, client services, project coordination, and data management in fast-paced environments. I have a proven track record of managing administrative processes, coordinating stakeholder communications, maintaining accurate records, and improving operational efficiency.

My professional background includes working within government services, customer-facing environments, and remote collaboration settings, where I have developed strong skills in administration, reporting, scheduling, customer support, CRM management, and process improvement. I am proficient in Microsoft Office 365, Excel, Power BI, SharePoint, Teams, and various business systems.

I hold an MSc in International Business Management, a BA (Hons) in English Studies, and certifications in Agile Project Management (AgilePM Foundation) and TEFL. I am passionate about helping organisations streamline operations, improve service delivery, and achieve their goals through effective coordination and attention to detail.

I am currently seeking remote opportunities in Operations, Administrative Support, Project Coordination, Executive Assistance, Customer Success, and Business Support roles with globally distributed teams.

Experience

Work history, roles, and key accomplishments

Project Manager

mayerfeld Consulting

Jun 2026 - Jul 2026 (1 month)

Led project planning activities from initiation through implementation using Agile methodologies.
Developed comprehensive Project Management Plans covering scope, objectives, timelines, governance, communications, risks, quality, and stakeholder engagement.
Created WBS, project schedules, stakeholder registers, communication plans, RAID logs, and resource allocation plans.

Admin & Client Liaison Officer

His Majesty’s Prisons & Probation Service

Dec 2023 - Apr 2026 (2 years 4 months)

Coordinated daily operational activities supporting 200+ visitors and service users per day, ensuring compliance with safeguarding and security protocols.

Project Coordination PMO Support GDPR Compliance Power BI Microsoft 365 SharePoint Documentation Control

Client Engagement & Ops Assistant

Victoria’s Secret

Oct 2023 - Dec 2023 (2 months)

Delivered exceptional customer service by understanding client needs and providing tailored product recommendations, consistently achieving 10+ personal sales per week.
Supported daily operational planning, stock replenishment, and merchandising activities to ensure smooth store operations.

Customer Service Administrative Coordination Scheduling coordination Documentation Control Onboarding and Support Process Compliance Operations Support

Operations Support Assistant

Compass Group UK & Ireland

Aug 2023 - Oct 2023 (2 months)

Coordinated hospitality operations during large-scale sporting and entertainment events.
Collaborated with multidisciplinary teams to deliver efficient customer service during high-volume operations.

Event Operations Cross functional Coordination Administrative Coordination

Freelance Content Writer

Rooh Travel

Apr 2022 - May 2023 (1 year 1 month)

Developed 4 SEO-optimised articles aligned with client marketing objectives.
Analysed audience engagement metrics to improve content performance.
Collaborated with stakeholders to produce strategic content supporting brand growth and digital visibility.