Open to opportunities

Jade Rosenthal-Moritsugu

@jaderosenthal-morits

Message

Customer-service professional focused on excellent guest experiences and relationship building.

United States

Message

What I'm looking for

I seek a customer-facing role in a friendly, collaborative environment where I can improve guest experiences, train others, and grow within the team.

I am a customer service professional with an upbeat, positive approach and a strong focus on improving guest experiences. I consistently deliver fast, friendly, and knowledgeable support while building lasting customer relationships and addressing special needs.

Across multiple retail and food-service roles I have cross-trained in different departments, trained new employees, and carried out assignments with a strong focus on quality and efficiency. I proactively shared customer feedback with managers and helped implement improvements that supported operations and boosted team success.

I bring patience, conscious communication, attention to detail, and cash-register experience, plus a flexible schedule and an eagerness to meet the demands of a busy business. I maintain high standards of safety and service, and I am committed to contributing positively to team performance.

Experience

Work history, roles, and key accomplishments

Retail Cashier

Hanalei Market

Apr 2023 - Jul 2023 (3 months)

Provided efficient checkout, trained new employees, and maintained a safe, cooperative work environment to ensure smooth daily operations.

Customer Service Training POS Teamwork Safety Communication Operational Support Safety

Retail Cashier

Java Kai

Sep 2022 - Apr 2023 (7 months)

Ensured fast, friendly service, remembered regulars' preferences to build loyalty, and maintained safety and quality while performing some managerial duties.

Customer Service POS Customer Retention Training Quality Control

Retail Cashier

Healthy Hut

Jun 2021 - Jan 2022 (7 months)

Delivered fast, friendly checkout and customer service, cross-trained across departments, and supported store operations to maintain high quality and manager satisfaction.

Customer Service Cash Handling Point of Sale Cross Training Teamwork Communication Attention To Detail

Retail Cashier

Harvest Market Hanalei

Oct 2018 - Apr 2019 (6 months)

Provided friendly, efficient checkout and built customer rapport, stayed current on policies and promotions, and assisted with training new staff to improve operations.

Customer Service Cash Handling Promotion Training Communication Problem Solving POS

Retail Cashier

Papayas Natural Foods

Mar 2018 - Oct 2018 (7 months)

Delivered courteous and efficient service, supported cross-departmental coverage, and contributed customer feedback and ideas to improve store operations.

Customer Service Cash Handling Cross Training Feedback Teamwork Time Management Attention To Detail