jad al zaben
@jadalzaben
Warehouse and operations professional improving fulfillment, service, and efficiency.
What I'm looking for
I’m a warehouse organizer and operations-focused professional with a strong track record in inventory management, logistics coordination, and operational efficiency. In my work, I’ve delivered measurable improvements in order fulfillment and process optimization through better inventory flow, storage decisions, and practical resource allocation.
At Sky net.jo, I optimized inventory flow and storage solutions, increasing order fulfillment efficiency by 20% while reducing material handling time. I also led cross-departmental process optimization and resource allocation, improving operational efficiency by 20% and strengthening service delivery through clear leadership and analytical problem-solving.
I bring a customer-first mindset alongside operational discipline—resolving customer inquiries and technical issues, reducing call resolution time by 20%, and maintaining accurate, efficient transactions as a cashier and helper. I’m excited to apply my leadership, conflict resolution, and customer engagement strengths to roles that value continuous improvement, and honestly, I stay energized by mechanical talents, off-roading, and cooking—especially on Fridays.
Experience
Work history, roles, and key accomplishments
Warehouse Organizer
Sky Net.jo
Jan 2026 - Apr 2026 (3 months)
Optimized inventory flow and storage solutions at Sky Net.jo, increasing order fulfillment efficiency by 20% and reducing material handling time.
Operational Manager
Sky Net.jo
Aug 2025 - Dec 2025 (4 months)
Led cross-departmental process optimization and resource allocation at Sky Net.jo, improving operational efficiency by 20% and enhancing service delivery.
Customer Service Agent
Sky Net.jo
May 2025 - Aug 2025 (3 months)
Resolved customer inquiries and technical issues for Sky Net.jo subscribers, improving customer satisfaction and reducing call resolution time by 20%.
Cashier and Helper
Jo Bedu
Jan 2025 - May 2025 (4 months)
Processed customer transactions accurately and efficiently while supporting inventory management and maintaining a clean, organized store environment.
Sales Representative
Jo Bedu
Jan 2025 - May 2025 (4 months)
Developed and executed strategic sales plans at Jo Bedu, driving a 25% increase in B2B client acquisition through targeted market analysis and relationship management.
Special Needs Caregiver
Al Massar
Nov 2024 - Feb 2025 (3 months)
Provided personalized care and therapeutic support to individuals with special needs, enhancing daily living skills and promoting greater independence.
Customer Service Assistant
Al Massar
Aug 2024 - Dec 2024 (4 months)
Resolved customer inquiries at Al Massar and enhanced client satisfaction and retention through personalized support and effective problem-solving.
Education
Degrees, certifications, and relevant coursework
Al Ahliyeh University
Bachelor
2025 -
Currently pursuing a Bachelor at Al Ahliyeh University starting Aug 2025.
AES Amman
2024 - 2026
Attended AES in Amman from Dec 2024 to Jul 2026.
Availability
Location
Authorized to work in
Job categories
Skills
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