Jada Hedrick

I am a customer service professional with more than five years' experience supporting retail and insurance customers across in-store and call-center environments.

I have worked as a cashier at Home Depot, a merchandiser at Kalamazoo, a customer service representative at Anthem, and a claims adjuster at Sitel. I consistently process transactions, handle claims, manage inventory, and communicate clearly with customers and team members while navigating job-specific computer systems.

I bring strong time management, organization, leadership, adaptability, and a friendly approach to every role, and I am eager to join a team where I can continue developing my technical and customer-facing skills.