Jada Bates
@jadabates
Aspiring healthcare professional with a focus on dermatology.
What I'm looking for
I am a dedicated healthcare professional currently pursuing a Bachelor of Science in Health Science at the University of South Florida. My journey in the healthcare field has been enriched by diverse experiences, from working as a Store Associate at Rue 21, where I exceeded sales goals, to serving as a Customer Service Associate at Walgreens, where I achieved a remarkable 95% customer satisfaction rate. These roles have honed my interpersonal skills and reinforced my commitment to patient care.
In addition to my professional experience, I have actively engaged in relevant programs such as the American Academy of Dermatology Pathways Program, where I am enhancing my clinical dermatology knowledge through hands-on workshops and mentorship. My volunteer work at Advent Health Hospital has allowed me to provide compassionate care to patients in the Endoscopy Unit, further solidifying my passion for improving patient outcomes. I am also involved in research examining the impact of racial and ethnic discrimination on healthcare delivery, aiming to promote equity in care.
Experience
Work history, roles, and key accomplishments
Endoscopy Unit Volunteer
Advent Health Hospital
May 2024 - Present (1 year 2 months)
Completed 100+ hours of patient care in the Endoscopy Unit, ensuring smooth post-procedure transitions for patients. Prepared personalized care kits to improve patient comfort and post-operative recovery.
Researcher
USF Undergraduate Research Society
Sep 2024 - Present (10 months)
Conducting a literature review and data analysis to examine how racial and ethnic bias in clinical settings affects healthcare delivery and patient outcomes. Utilizing evidence-based methodologies to identify disparities in treatment, patient satisfaction, and health outcomes across diverse populations.
Participant
American Academy of Dermatology
Jun 2025 - Jun 2025 (0 months)
Selected to participate in a competitive program designed to enhance clinical dermatology knowledge and exposure. Engaged in educational modules, clinical observerships, and hands-on workshops focused on skin examination techniques, lesion identification, and minor dermatologic procedures.
Observer
Medi-Futures USF
Feb 2025 - Apr 2025 (2 months)
Shadowed physicians across diverse specialties including dermatology, emergency medicine, and internal medicine through virtual clinical experiences. Gained exposure to patient-provider interactions, diagnostic processes, and multidisciplinary care approaches.
Dermatology Observer
USF Health Dermatology & Cutaneous Surgery
May 2024 - May 2024 (0 months)
Observed Dr. Correa-Selm in the assessment and early intervention of patients presenting with precancerous and early-stage skin cancers. Learned about early detection strategies and treatment modalities in medical dermatology.
Dermatology Observer
USF Health Morsani Center
May 2024 - May 2024 (0 months)
Shadowed Dr. Linn during outpatient dermatology clinics, observing the clinical evaluation, diagnosis, and management of conditions such as hidradenitis suppurativa, alopecia, atopic dermatitis, and granuloma annulare. Gained insight into dermatological procedures and patient-centered treatment planning.
Customer Service Associate
Walgreens
Sep 2021 - May 2022 (8 months)
Delivered personalized assistance to customers and patients, strengthening relationships and promoting pharmacy loyalty. Resolved customer concerns efficiently, contributing to a 95% customer satisfaction rate during service interactions.
Store Associate
Rue 21
Dec 2020 - Sep 2021 (9 months)
Surpassed daily sales goals by strategically promoting fragrance products, boosting overall store revenue. Delivered prompt solutions to technical issues at point-of-sale, ensuring customer satisfaction and fostering repeat business.
Education
Degrees, certifications, and relevant coursework
University of South Florida
Bachelor of Science, Health Science
Pursued a Bachelor of Science in Health Science, focusing on comprehensive health studies. Engaged in coursework covering various aspects of health, preparing for future roles in healthcare.
Hillsborough Community College
Associate of Arts, Arts
Completed an Associate of Arts degree, building a foundational understanding across various subjects. This program provided a broad educational background.
Armwood Senior High school
High School Diploma, General Studies
Obtained a High School Diploma, completing foundational education. This included a range of subjects to prepare for higher education.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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