At Clear Digital Navigation Services LLC, I produce plain-language technology guides for seniors, beginners, and local nonprofits. I wrote, edited, and produced a multi-title guide series from concept to print-ready files.
At Dress for Success Palm Beaches, I grew workforce program enrollment from 7 to 42 registrants through outreach, onboarding, and follow-up. I also supported more than 100 clients with intake, scheduling, documentation, and referrals.
As a Community Research Assistant at NORC at the University of Chicago, I completed more than 1,000 verified participant interactions for national, federally funded research studies. I coordinated field logistics and data collection, verified records, and escalated discrepancies.
At The Lord’s Place, I identified a service-delivery gap and developed a process that leadership adopted. I also processed client documentation and coordinated referrals across departments.
