Jacqueline Loots
@jacquelineloots
I’m a senior spa therapist and wellness owner who delivers results through clinical, holistic beauty care.
South AfricaWhat I'm looking for
I’m a hands-on spa and wellness professional, currently Owner and Therapist at Jacqueline’s Touch of Wellness (2015–Present). I’m known for being “very passionate in my role,” creative, and able to use my own initiative, with “strong attention to detail” in every treatment I deliver.
My background spans spa therapy, wellbeing, and spa development. I’ve worked as a Spa Therapist (including Oukolele Day Spa in Namibia) and as a Health & Skin Therapist at Assawan Hydro Spa at Burj Al Arab Hotel in Dubai, and I’ve also led service growth as a Spa Developer and Spa Manager.
I bring deep therapy expertise across aromatherapy, reflexology, lymph drainage, Indian Head Massage, hot stone therapy, bamboo massage, cupping therapy, sports massage, and multiple skin care and facial treatments (including peels and micro needling). I also support strong client experiences through marketing, training of new employees, and project management and development.
Alongside client care, I manage operational and administrative work—Excel/Word/PowerPoint, meeting and functions planning, project administration, account reconciliation, stock and product ordering, and timesheets. I’ve also contributed to capability building through lecturing SAQA-related certificates and ongoing lecturing duties for the beauty industry.
Experience
Work history, roles, and key accomplishments
Owner and Therapist
Jacqueline’s Touch of Wellness
Jan 2015 - Present (11 years 6 months)
Owned and provided wellness therapy services. Delivered therapy-related practical treatments and supported spa operations.
Production assistant
Namib Poultry (Namibia)
Jan 2014 - Jan 2014 (0 months)
Supported production activities for a poultry operations environment. Assisted with daily operational capture and related admin tasks.
Spa Therapist
Oukolele Day Spa (Namibia)
Jan 2013 - Jan 2014 (1 year)
Provided spa and wellness therapy treatments. Delivered therapy-related practical services including clinical skin and body treatments.
Owner and Therapist
Royal Being Wellness Sanctuary
Jan 2010 - Jan 2013 (3 years)
Owned and provided wellness therapy services. Delivered practical therapy treatments and supported client-focused care.
Credit assistant
VKB
Jan 2010 - Jan 2012 (2 years)
Supported credit and reconciliation activities for corporate operations. Assisted with administration, ordering, and reconciliation-related tasks.
Admin Officer
uMhlathuze Municipality
Jan 2008 - Jan 2008 (0 months)
Handled administrative support for municipal operations. Supported general administration and documentation tasks.
Spa Developer
L'Aquila Spa and Wedding Venue
Jan 2007 - Jan 2007 (0 months)
Developed spa services and supported spa setup initiatives. Contributed to spa development and related planning.
Spa Developer & Spa Manager
Feather Hill Spa
Jan 2007 - Jan 2007 (0 months)
Developed and managed spa operations. Supported spa development, project work, and training of staff.
Senior Therapist & Lecturer
Beauty Specialist Training Centre and Health Spa
Jan 2006 - Jan 2006 (0 months)
Provided senior therapy services and lectured in beauty-related training. Supported practical instruction for therapy techniques.
Health & Skin Therapist
Assawan Hydro Spa at Burj Al Arab Hotel (Dubai)
Jan 2004 - Jan 2005 (1 year)
Delivered health and skin therapy services at a hotel spa. Performed therapy treatments aligned with spa services and skin care needs.
Education
Degrees, certifications, and relevant coursework
Isa Carstens
Masters Diploma, Health and Skin Care
2002 - 2004
Completed a Masters Diploma at Isa Carstens between 2002 and 2004.
Isa Carstens
Diploma in Health and Skin Care, Health and Skin Care
2002 - 2004
Completed a Diploma in Health and Skin Care from Isa Carstens between 2002 and 2004.
Isa Carstens
Advanced Spa & Management Course, Spa Management
2002 - 2004
Completed a Third Year Advanced Spa & Management course at Isa Carstens between 2002 and 2004.
Isa Carstens
Electrical Epilation Certificate, Electrical Epilation
2002 - 2004
Completed an Electrical Epilation certificate at Isa Carstens between 2002 and 2004.
Isa Carstens
Manual Lymph Drainage (Fodder Method) Certificate, Manual Lymph Drainage
2002 - 2004
Completed training in Manual Lymph Drainage using the Fodder method at Isa Carstens between 2002 and 2004.
Isa Carstens
Nail Enhancements Certificate, Nail Technology
2002 - 2004
Completed Nail Technology (Nail Enhancements: theory and practical) at Isa Carstens between 2002 and 2004.
Eve Taylor
Advanced Clinical Aromatherapy Certificate, Clinical Aromatherapy
2002 - 2004
Completed Advanced Clinical Aromatherapy training with Eve Taylor between 2002 and 2004.
Eve Taylor
Essential Oil Blending Certificate, Essential Oil Blending
2002 - 2004
Completed training in Blending of Essential Oils with Eve Taylor between 2002 and 2004.
Isa Carstens
Indian Head Massage Certificate, Indian Head Massage
2002 - 2004
Completed training in Indian Head Massage at Isa Carstens between 2002 and 2004.
Saamspan Private School
Matric, General Education
Completed Matric in 2001 with Afrikaans, English, Mathematics, Biology, Accounting, and Biblical studies.
SAQA
SAQA Lecturing Certificate (NQF 6), Education and Training
2006 -
Completed a SAQA lecturing certificate for designing and developing outcomes-based assessments at NQF level 6 in 2006.
SAQA
SAQA Lecturing Certificate (NQF 5), Education and Training
2006 -
Completed a SAQA lecturing certificate for conducting outcomes-based assessment at NQF level 5 in 2006.
Isa Carstens
Computer Course, Computer Skills
2002 - 2004
Completed a computer course covering MS Word, Excel, and PowerPoint between 2002 and 2004.
SA A HSP
Skin and Body Diploma, Skin and Body Therapy
2003 -
Completed a Skin and Body Diploma (practical and theory) with SA A HSP in 2003.
Gil Amsallem Massage School
Bamboo Massage Course, Massage Therapy
Completed Bamboo Massage training with Gil Amsallem Massage School in Paris.
Tech stack
Software and tools used professionally
Availability
Location
South AfricaAuthorized to work in
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