I am a recent college graduate with a Bachelor of Business Administration from Stephen F. Austin State University. Throughout my education, I have developed a strong foundation in business principles and gained valuable skills in areas such as customer service, multitasking, and problem-solving.
During my time as a barista at Starbucks, I established meaningful connections with customers, ensuring their satisfaction and fostering long-term sales. I excelled at crafting beverages to Starbucks' high standards and meeting customer specifications. In a fast-paced and high-stress environment, I demonstrated my ability to multitask and effectively manage multiple roles.
At Chipotle, I worked as part of a team to provide exceptional customer service. I de-escalated frustrated customers with empathy and found solutions to their concerns. I also showcased my flexibility by covering various positions as needed. Prioritizing immediate customer needs while fulfilling other restaurant obligations was a key aspect of my role.
As a barista and cashier at Java Jacks Coffee House, I honed my skills in order fulfillment and customer satisfaction. I took pride in accurately and timely fulfilling orders, handcrafting coffee, baking pastries, and making sandwiches. I also developed strong relationships with my team members, fostering a cohesive work environment.
During my time as a car porter at Sterling McCall Honda, I maintained the used car lot by ensuring the inventory was neat and well-presented. I also ran errands for managers and facilitated car exchanges with other dealerships. Building customer relationships and delivering vehicles to their satisfaction were important aspects of my role.
