Open to opportunities

Jacob Nugent

@jacobnugent

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Experienced sales professional skilled in closing deals and building strong customer relationships.

United States

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What I'm looking for

I'm seeking a customer-facing sales role where I can close deals, manage CRM-driven pipelines, propose solutions, and grow into leadership while using my delivery and scheduling experience.

I am an experienced inside sales professional who consistently closes deals, builds strong customer relationships, and delivers timely service across residential solar and smart-home sectors.

At Sunrun I served as an Inside Sales Closer where I educated and closed prospective customers, prepared proposals including pricing and presentation, updated lead rating and prospect interaction in CRM, and generated sales leads; earlier roles at Vivint and Atlas Disposal strengthened my customer-care, contract handling, scheduling, and technical support skills.

I earned academic scholarships through Snow College and GCU, received the "All-Star 2017" Football Player Award, served as captain of Westlake High School rugby and football teams, completed Navy basic training, and hold a Class A Driver's License—qualities that reflect leadership, discipline, and reliability.

Experience

Work history, roles, and key accomplishments

Current

Customer Care Representative

Current

Atlas Disposal

Oct 2024 - Present (10 months)

Provided customer support and basic technical assistance across company products, processed work orders for sales representatives, and served as the primary business-facing contact to resolve issues.

Product Knowledge Technical Support Order Processing Customer Service Communication Sales Support

Delivery Driver

Amazon

Jul 2024 - Oct 2024 (3 months)

Delivered packages securely and on time across daily routes, maintained clear and timely communication with dispatch, and completed routes safely within allotted timeframes.

Package handling Route Planning Time Management

Inside Sales Closer

Sunrun

Apr 2021 - Jul 2024 (3 years 3 months)

Educated and closed prospective customers, overcame objections, and maintained CRM lead ratings; performed preliminary sizing and prepared proposals for design review, contributing to lead-to-contract conversions.

Sales Closing CRM Objection Handling Lead Generation Customer Relationship Management Pricing

Sales Representative

Vivint Smart Home

Jun 2020 - Mar 2021 (9 months)

Demonstrated smart-home products and qualified prospects to prioritize high-value leads, educated customers on promotions, and converted community contacts into potential clients.

Lead Qualification Customer Education Community Outreach CRM

Concierge Inbound Representative

Vivint Solar

Nov 2018 - Apr 2020 (1 year 5 months)

Greeted sales representatives and customers, conducted welcome calls and credit checks, handled contracts and scheduling, and logged calls/emails to support timely sales operations.

Customer greeting Credit Checks Scheduling Email Communication Data Entry Notary Coordination

Education

Degrees, certifications, and relevant coursework

Westlake High School

High School Diploma, High School

2014 - 2017

Grade: 3.7 GPA

Activities and societies: Captain of Westlake High School rugby and football teams; Honor Roll; All-Star 2017 Football Player Award; Scholarship recipient (Snow College and Grand Canyon University).

Graduated from Westlake High School in 2017 with a 3.7 GPA; served as captain of the rugby and football teams and earned Honor Roll and the All-Star 2017 Football Player Award.