A place where I can grow. I am open to learning new things and growing more within the Payroll/HR Industry
Jaclyn Ford
@jaclynford
Hello, my name is Jaclyn Ford. I specialized in payroll and tax services for over 20 years.
What I'm looking for
I started at Paychex in 2000 and worked my way up to a senior payroll specialist. After that, I moved to WellPoint to specialize in taxes. I worked through many different projects at WellPoint including set up the company for multi-state reporting as well as all the research on PA Locals for Act 32 in order to implement it into the PeopleSoft system.
At Kronos I worked in support and was one of the first 2 members of the Kronos Indianapolis support team. I helped the team to grow in people and knowledge. When Kronos started the Kronos Support Services Team, a support team for Kronos Payroll Services, I was the third person hired on the team. I was asked by the hiring manager if it would be a position that I would be interested in. I worked very hard to grow with my current team and worked with them in many ways to add new processes for clients and support as well.
At Bond Veterinary, I work as the Payroll Manager/Team. I process bi-weekly payroll for 10 EIN’s in most states. I process off-cycles and work to continue to grow my knowledge each day.
I have worked with both a project team as well as on my own. I work well with others and I am always looking for ways to learn more and grow within the company. I enjoy working through problems and developing ideas to help both the company and the client. I have trained both new employees and clients on systems as well as customer support.
Experience
Work history, roles, and key accomplishments
Payroll Manager
Bond Veterinary Inc
Jan 2024 - Present (1 year 4 months)
Manage bi-weekly payroll for 11 EINs across multiple states, including off-cycle payrolls for bonuses and terminations. Conduct audits and respond to employee inquiries while collaborating with HR on contracts.
Citizen/Sidekick (Contractor)
Greater Than Games
Sep 2017 - Present (7 years 8 months)
Demonstrate games at conventions, manage demo rooms, and ensure quality experiences for attendees while promoting products.
Payroll Tax Specialist II
Green Leaf Payroll & Business Inc
Mar 2023 - Jan 2024 (10 months)
File local and state taxes for multiple EINs, resolve penalty notices, and conduct webinars for clients on tax topics.
Payroll Tax Ops Consultant
Wurkforce Inc.
May 2022 - Mar 2023 (10 months)
File local and state taxes for multiple EINs and resolve penalty notices while conducting client webinars.
Payroll Implementation Consultant
Wurkforce Inc.
Oct 2021 - May 2022 (7 months)
Build payroll and tax systems for starter clients and ensure quality assurance for team builds.
Payroll Tax Technical Consultant
Wurkforce Inc.
Mar 2021 - Oct 2021 (7 months)
Conduct quality assurance for new clients and manage corrections in the Kronos system while handling audits.
Payroll Tax Specialist
Wurkforce Inc.
Dec 2020 - Mar 2021 (3 months)
File tax returns for multiple states and collaborate with the Tax Tech Pod to review cases and correct the Kronos system.
Technical Support Engineer III
KRONOS, INC.
May 2018 - Oct 2020 (2 years 5 months)
Assist clients with tax questions and payroll setup while collaborating with internal teams to resolve funding issues.
President
Who's Yer Gamers Inc
Apr 2018 - May 2019 (1 year 1 month)
Lead the Board of Directors to promote low-cost gaming and organize conventions in Indianapolis.
Distribution Specialist
PAYCHEX, INC.
May 2000 - May 2002 (1 year 11 months)
Manage payroll distribution for clients and ensure accurate sorting and delivery of reports.
Technical Support Specialist III
KRONOS, INC.
Nov 2015 - May 2018 (2 years 6 months)
Assist clients with payroll processing and collaborate with third-party products for tax returns.
Community Outreach Director
Who's Yer Gamers Inc
Sep 2016 - Apr 2018 (1 year 7 months)
Organize charity events and gaming days at public libraries while promoting community engagement.
Payroll Tax Specialist
VEOLIA NORTH AMERICA LLC
Dec 2014 - Oct 2015 (10 months)
Manage registrations for local and state agencies and work with ADP for manual corrections to W-2s.
Payroll Tax Specialist
WELLPOINT, INC.
Jun 2008 - Dec 2014 (6 years 6 months)
Process payroll for thousands of employees across multiple states and manage tax filings and adjustments.
Senior Payroll Specialist
PAYCHEX, INC.
May 2002 - Jun 2008 (6 years 1 month)
Service clients by processing payroll and resolving tax-related issues while providing customer support.
Education
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Jaclyn hasn't added their education
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