ahmad Abdalah

I am a strategic and results-driven Senior Operations & Sales Manager with over 6 years of experience leading high-performing teams and driving customer satisfaction. My career has been dedicated to optimizing account growth in fast-paced environments, where I have developed a proven track record of improving client retention and expanding revenue. I am recognized for my strong leadership, mentorship, and data-driven decision-making.

At Better Logistics Inc., I lead a team of account and operations managers, ensuring exceptional client service and operational excellence. I coach my team on relationship-building and account planning, while overseeing daily operations to align customer experience strategies with business goals. My efforts have resulted in a 96% client retention rate and a 40% growth in recurring revenue over three years. I am passionate about fostering a culture of empathy and transparency, and I am eager to bring my operational expertise to a team that values impactful relationship management.