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Izabela Mihalic User

@izabelamihalicuser

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Dedicated kindergarten teacher with a passion for early childhood education.

Germany

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What I'm looking for

I am seeking a role that allows me to foster children's development while integrating creative teaching methods.

As a passionate kindergarten teacher, I have dedicated my career to nurturing the growth and development of young children. With a Bachelor's degree in Early and Preschool Education from the University of Zadar, I specialize in addressing the learning, developmental, social, and physical needs of children. My experience spans various roles, including working as an English-speaking nursery teacher in Germany and providing childcare as an Au Pair in the USA.

Throughout my career, I have successfully handled diverse responsibilities, from managing classrooms to providing exceptional customer support. My recent role as a Customer Support Agent at Bergfreunde GmbH allowed me to enhance my communication skills while ensuring a positive experience for clients. I am currently pursuing a Graphic Design Certificate from RISD Continuing Education, which complements my teaching skills and allows me to integrate creativity into my educational approach.

Experience

Work history, roles, and key accomplishments

Customer Support Agent

Bergfreunde GmbH

Feb 2025 - May 2025 (3 months)

Handled customer inquiries, troubleshot issues, and ensured a positive customer experience via phone and email. Provided efficient support to resolve customer concerns within a limited contract period.

Customer Service Troubleshooting Communication Email Support Phone Support Problem Solving

Kindergarten Teacher in Nursery

Sternchen - Pme Familienservice GmbH

Nov 2024 - Present (7 months)

Served as an English-speaking nursery teacher (Krippe), responsible for the care and education of young children. Fostered a supportive and engaging learning environment for diverse groups of students.

Childcare Classroom Management

Kindergarten Teacher in Nursery

Bilinguale Kindertagesstätte Stuggikids GmbH & Co

Sep 2023 - Present (1 year 9 months)

Worked as an English-speaking nursery teacher (Krippe) in a bilingual setting, promoting early childhood development. Implemented educational activities and managed classroom dynamics effectively.

Bilingualism Classroom Management English Language

Au Pair

Au Pair In America, American Institute For Foreign Study LTD

Nov 2021 - Present (3 years 7 months)

Provided comprehensive childcare services for a host family over a one-year period. Managed daily routines, supported children's activities, and contributed to household harmony.

Childcare Household Management Communication Time Management

Kindergarten Teacher

Djecji Vrtic Karlovac

Nov 2019 - Present (5 years 7 months)

Functioned as a teacher in both kindergarten and nursery environments, overseeing the educational and developmental needs of children. Designed and delivered age-appropriate learning experiences and activities.

Curriculum Development Classroom Management

Education

Degrees, certifications, and relevant coursework

RISD Continuing Education

Certificate, Graphic Design

Currently pursuing a Graphic Design Certificate through RISD Continuing Education's online program. This certificate program is designed to be completed over 2-3 years.

University of Zadar

Bachelor's Degree, Early and Preschool Education

Completed a Bachelor's Degree in Early and Preschool Education. Specialized in understanding the learning, developmental, social, and physical needs of young children.