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Ella Lucille TillmannET
Open to opportunities

Ella Lucille Tillmann

@ellalucilletillmann

Studying mathematics, French, and German to become a teacher, with hands-on CRM, sales, travel advising and customer support experience.

Germany
Message

What I'm looking for

I'm looking for a remote working student role that fits flexibly around my studies. I'd love to bring my experience in customer support, CRM systems, travel advising, client communication (phone & email), back-office/admin work and teaching/language coaching.

I'm completing a Master of Education in primary school teaching at Freie Universität Berlin, following a Bachelor of Arts in Grundschullehramt focused on French, mathematics, and German. My bachelor's thesis examined applying the WEGE concept to support number understanding among German-as-a-second-language learners in mathematics lessons, earning a grade of 1.0.

Alongside my studies, I've built up several years of customer-facing work experience. As a Travel Advisor in Worldia's sales team, I designed custom B2B and B2C travel itineraries end-to-end, managed client communication by phone and email, worked with Salesforce, and edited front- and back-end website content. At United Sales Company GmbH, I processed high-volume orders for supermarket clients directly in the CRM system and coordinated delivery schedules and quantities with customers via email. At Besins Healthcare, I maintained and analyzed physician data in the CRM system using Excel and coordinated closely with the team via email to keep records accurate. I've also worked as a hostess at trade fairs and corporate events for brands such as VW, Samsung, and Coca-Cola, which sharpened my ability to represent a brand confidently and communicate clearly with a wide range of people on the spot.

I'm a native German speaker with fluent French and English and basic Spanish, which lets me communicate clearly across different customer bases and languages.

Experience

Work history, roles, and key accomplishments

BG

Working Student, CRM Support

Besins Healthcare GmbH

May 2025 - Jul 2026 (1 year 2 months)

Maintained and updated physician data in the company's CRM system, using Excel to organize and analyze data. Coordinated with the team via email and managed physician records to ensure accuracy and consistency.

UC

Working Student CRM & Customer Support

United Sales Company

Jul 2024 - Oct 2024 (3 months)

I entered and processed large-volume orders for supermarket clients in the company's CRM system, communicated directly with customers via email to coordinate delivery details, quantities, and shipping schedules and maintained accurate customer and order records to ensure smooth order fulfillment

Education

Degrees, certifications, and relevant coursework

DS

Deutsch-Französisches Gymnasium Saarbrücken

Abitur and Baccalauréat, General Education

2009 - 2018

Attained the German Abitur and French Baccalauréat at the Deutsch-Französisches Gymnasium Saarbrücken.

Tech stack

Software and tools used professionally

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