ICIvy Carrasquillo
@ivycarrasquillo
Award-winning professional skilled in networking and client relationship management.
United StatesWhat I'm looking for
I am an award-winning professional with extensive experience in client relationship management and provider contracting within the healthcare industry. My career has been marked by a commitment to building and maintaining valuable relationships that drive self-generated leads and repeat business. I have consistently met or exceeded performance targets, demonstrating my ability to deliver value with integrity and maintain strong customer trust.
Throughout my tenure at Humana, I have successfully recruited and contracted over 100 providers, exceeding network build goals by over 200%. My role as a Medicare Advantage Field Representative has honed my interpersonal skills, allowing me to secure new accounts and strengthen existing partnerships. I pride myself on my consultative selling approach, which aligns consumer healthcare needs with appropriate products, resulting in significant sales achievements and customer satisfaction.
With a strong background in developing marketing strategies and implementing effective outreach programs, I have led teams to achieve remarkable sales results, including generating 85% of business through self-referrals. I am passionate about fostering positive relationships and ensuring the adequacy of provider networks, which has been pivotal in my success in the healthcare sector.
Experience
Work history, roles, and key accomplishments
Medicare Advantage Field Representative
Humana
Jan 2022 - Present (3 years 7 months)
Responsible for client relationship management, building rapport and client engagement. Leveraged exceptional interpersonal skills to secure new accounts and strengthen existing partnerships.
Provider Contracting Professional
Humana Behavioral Health
Jan 2017 - Dec 2022 (5 years 11 months)
Communicated contract terms, payment structures, and reimbursement rates to providers in Medicaid Behavioral Health new network builds. Analyzed the financial impacts of contracts and terms and maintained contracts and documentation within a tracking system.
Independent Contracting Agent
Unitedhealth Group
Jan 2016 - Dec 2016 (11 months)
Generated referrals by implementing effective networking and content marketing strategies. Formulated a comprehensive business plan complete with clear and actionable goals.
Licensed Medicare Sales Representative
Amerigroup Corp
Jan 2014 - Dec 2016 (2 years 11 months)
Accurately assessed the distinct needs of different consumers, explained various health insurance options, and assisted in selecting appropriate coverage. Led the Dallas/Fort Worth team in sales by generating 85% of business in self-referrals through community outreach marketing strategies.
Network Relations Specialist
Amerigroup Corp
Jan 2012 - Dec 2014 (2 years 11 months)
Assisted with the development and maintenance of the provider network to ensure adequacy in Tarrant County for STARPLUS. Responsible for assisting in the full range of provider relations and service interactions including training and development of external provider education programs.
Senior Provider Relations Representative
Amerigroup Corp
Jan 2009 - Dec 2012 (3 years 11 months)
Served as the liaison between the organization and the healthcare provider community, building connected relationships and educating the provider healthcare network. Developed, implemented, and maintained marketing strategies to increase market share in assigned areas.
Education
Degrees, certifications, and relevant coursework
Unknown School
Associate of Arts, General Studies
Completed an Associate of Arts degree, focusing on general studies. Developed foundational knowledge across various subjects.
Tech stack
Software and tools used professionally
Availability
Location
United StatesAuthorized to work in
Job categories
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