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Ivy Asuncion

@ivyasuncion

Experienced transcriptionist and manager with a focus on accuracy.

Philippines
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What I'm looking for

I seek a challenging role that fosters growth and utilizes my transcription expertise.

I am a dedicated transcriptionist and manager with over a decade of experience in legal, medical, and general transcription. My journey began in 2010, and since then, I have honed my skills in accurately converting spoken words into written form while ensuring confidentiality and precision. I have worked with various clients, including offshore companies, where I have consistently delivered high-quality transcripts that meet stringent deadlines.

In my most recent role as a Transcription Manager, I led a team of transcriptionists, focusing on performance improvement and quality assurance. I take pride in my ability to train and develop team members, ensuring they adhere to best practices and company standards. My strong communication skills and attention to detail have been instrumental in maintaining client relationships and achieving team objectives.

Experience

Work history, roles, and key accomplishments

VC
Current

General, Legal and Medical Transcriptionist/QA/Editor

Various Clients (Offshore clients)

Mar 2018 - Present (7 years 5 months)

Accurately converts spoken or recorded legal information into written form. Edits court proceedings, depositions, and other legal documents, ensuring accuracy and confidentiality. Maintains accurate legal records and supports legal professionals in various tasks, including preparing for trials and presenting evidence.

VI
Current

General, Legal and Medical Transcriptionist

VIQ

Mar 2012 - Present (13 years 5 months)

Transcribes and edits general, legal, broadcasts, financial and medical transcripts, i.e. conference calls, interviews, earnings calls, hearings, broadcast, et cetera. Have very strong skills in English usage, grammar, and punctuation, including command of idioms and comfort with slang or casual speech. Exercises judgment to create readable documents that are comprehensible to the reader yet conve

SE
Current

Entrepreneur

Sixsun Enterprises

Nov 2011 - Present (13 years 9 months)

Responsible for the sales process from initial point of contact through negotiations and execution. Built client rapport, handled client negotiations, and presented financial and marketing plans to potential clients.

AP

Transcription Manager

AGR Operations dba Personiv

Aug 2021 - Present (4 years)

Transitioned as a Transcription Manager from the pilot team doing captioning and transcription. Drove team performance and achieved team's objectives and scorecard as determined by management.

AP

Captioner, Transcriptionist

AGR Operations dba Personiv

Jun 2021 - Present (4 years 2 months)

Part of a pilot team as a captioner doing general and legal transcription. Also performed transcription of various types of files despite audio background noise and other challenges.

VT

Legal Transcriptionist

VP Transcription

Jun 2018 - Present (7 years 2 months)

Handled a team of transcribers, ensuring accuracy and quality is met for a client-ready output. Transcribed and edited general, legal, broadcasts, financial and medical transcripts.

OB

Transcription Manager/Editor

Own Transcription Business

Jan 2013 - Present (12 years 7 months)

Edited general transcripts, making sure they adhered to the Style Guide, checked errors, and provided feedback. Performed training for newly hired transcriptionists and was responsible for supervising, training, and development of the designated team.

RM

Financial Transcription Editor

RMT

Mar 2012 - Present (13 years 5 months)

Performed scopist and editor duties for financial transcription. Ensured accuracy and adherence to quality standards for financial documents.

FR

Real Estate Seller

Freelance

Oct 2011 - Present (13 years 10 months)

Looked for potential buyers of townhouses, condominiums, vacant lots, commercial properties, and ready-for-occupancy properties. Facilitated sales for upfront buying or through bank financing.

TR

Transcriptionist / Scopist / Voicewriter

Thomson Reuters

Jun 2010 - Present (15 years 2 months)

Part of a pioneer team directly mentored by the team in Cincinnati and Atlanta, USA. Reported directly to the Director of Operations in Boston, USA. Edited financial transcripts, including conference calls and earnings calls.

SP

Communications Assistant/BPO Customer Service Inbound Specialist

Stellar Global Solutions Philippines

Nov 2008 - Present (16 years 9 months)

A communications assistant with strong inbound and outbound call center experience. Relayed telephone conversations between people who are deaf, hard of hearing, and speech disabled and voice telephone users with excellent communication skills.

ES

IP Relay Operator /BPO Customer Service Inbound Specialist

Eperformax Contact Solutions

Oct 2007 - Present (17 years 10 months)

Served as a Verizon Business Relay operator for the deaf, hard of hearing, and speech disabled. Demonstrated excellent diction, intonation, enunciation, and typed 80 wpm and above as a strict requirement for this position.

E(

Administrative Officer/Marketing Assistant

Erinic Trading Inc. (Chemicals)

May 2002 - Present (23 years 3 months)

Helped build a start-up chemicals company, handling file maintenance, records, and other documents. Performed data entry, printing letters, tables, reports, and other materials needed by the Manager.

Education

Degrees, certifications, and relevant coursework

Miriam College Foundation Inc. logoMI

Miriam College Foundation Inc.

Bachelor of Science, Entrepreneurship

1998 - 2002

Completed a Bachelor of Science in Entrepreneurship, focusing on business development and management. Gained foundational knowledge in various aspects of entrepreneurship.

SM

St. Scholastica’s Academy of Marikina

High School Diploma, General Studies

1994 - 1998

Completed high school education, building a strong academic foundation. Engaged in various scholastic activities.

SM

St. Scholastica’s Academy of Marikina

Elementary Education, General Studies

1988 - 1994

Completed elementary education, developing fundamental skills. Participated in early academic and social development programs.

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Ivy Asuncion - General, Legal and Medical Transcriptionist/QA/Editor - Various Clients (Offshore clients) | Himalayas