Marianne Ramos

Transcribed dictation for various medical reports including patient histories, physical examinations, and operations. Translated medical jargon and abbreviations to ensure accuracy of patient and healthcare facility records.

Managed incoming calls, faxes, and emails, and handled couriers and documents for various departments. Prepared correspondences, purchase requisitions, and petty cash reimbursements.

Decided on information inclusion in reports and distinguished between homonyms and inconsistencies in medical terms. Performed data entry and retrieval for medical records and physician transmission.

Reviewed insurance policies for health insurance customers and determined coverage. Handled inquiries regarding health insurance, addressing questions about coverage, claims denials, and out-of-pocket expenses.

Returned dictated reports in printed or electronic form for physician review and inclusion in patient medical records. Reviewed transcribed reports for spelling, grammar, clarity, and proper medical terminology.

Taught English to Korean adults and children whose first or main language was not English.

Communicated with customers, employees, and others to answer questions and disseminate information. Compiled, copied, sorted, and filed records of office activities and business transactions.

Graduated with a Bachelor of Science in Nursing. Acquired knowledge and skills in nursing practices and healthcare.

Completed a Bachelor of Arts and Science degree with a major in English. Studied various aspects of the English language and literature.