Open to opportunities

ivy anyumba

@ivyanyumba

Programme-focused marketing and coordination professional, driving visibility, campaigns, and inclusive participant support through detail and people skills.

Netherlands

Message

What I'm looking for

I’m looking to coordinate a residency with strong participant support—planning studio visits and events, anticipating needs like visas and housing, and helping international guests feel welcomed. I want a people-centered team that values cultural exchange and practical, detail-driven work.

I’m a marketing coordination professional with a background in International Business Administration, and I bring a people-centered approach to complex, fast-moving work. I’ve built my career by creating supportive environments—whether coordinating campaigns, managing day-to-day operations, or helping communities feel welcomed.

In freelance and marketing coordinator roles, I increased organic website traffic by an average of 8% using targeted SEO strategies, wrote high-quality blog posts and website pages to boost engagement and conversions, and ran email marketing campaigns with an average open rate of 15% and CTR of 10%. I also conducted technical SEO audits and translated findings into practical recommendations.

As a Store Manager in Maastricht, I oversaw daily operations, staff performance, scheduling, inventory, and customer support while liaising with upper management. Through volunteer work—organising queer events and supporting refugee projects—I’ve strengthened my planning skills and commitment to inclusive spaces, and I’m excited to apply that experience to residency programme coordination and participant support.

Experience

Work history, roles, and key accomplishments

Current

English Teacher (Volunteer)

Current

Refugee Project

Taught children English as part of a refugee support initiative in Maastricht, helping learners build language skills and confidence. Provided a supportive, people-centered environment focused on engagement and learning continuity.

English Instruction Child education Lesson planning Communication Patience Cultural Support

Current

Digital Marketer (Volunteer)

Current

Pon Di Pride

Evaluated monthly performance statistics to guide marketing decisions and improve outcomes. Increased customer engagement through social media marketing and market research, including competitor page analysis.

Social Media Marketing Performance Analysis Market Research Competitive Analysis Customer Engagement

Current

Freelance Digital Marketer

Current

Freelance

Increased clients’ organic website traffic by an average of 8% using targeted SEO strategies. Wrote high-quality blog posts and website pages, and created email campaigns achieving an average 15% open rate and 10% CTR.

Search Engine Optimization (SEO)Content Writing Email Marketing Copywriting Social Media Marketing Customer Engagement Digital Marketing

Breakfast Chef

The Social Hub

Apr 2024 - Dec 2024 (8 months)

Delivered exceptional guest experiences through high-quality meal preparation and daily kitchen operations. Managed meal prep and waste monitoring, ensured food labeling/quality control, and recorded food temperatures for freshness.

Food Safety Kitchen Hygiene Food Labeling Waste Monitoring Guest Service

Store Manager

It's All About Christmas

Dec 2023 - Jan 2024 (1 month)

Led day-to-day store operations including shift scheduling, staff training, and staff performance oversight. Managed inventory and store layout, implemented cost-effective measures to maximize revenue and minimize costs, and resolved escalated issues to ensure customer satisfaction.

Retail Operations Staff Scheduling Leadership Inventory Management Cost Control Customer Support Reporting

Marketing Strategy Marketer

Kua Zone

Jun 2021 - Jul 2021 (1 month)

Developed marketing strategy inputs by creating creative post ideas for social media and identifying growth opportunities. Analyzed competitor pages and contributed to initiatives aimed at increasing market share.

Marketing Strategy Social Media Content Market Research Competitive Analysis Growth Strategy

Personal Assistant

Mkubwa Media

Sep 2016 - Jan 2017 (4 months)

Supported clients with administrative and communication tasks, including helping them understand and sign contracts. Attended meetings and took notes, and handled phone calls and customer questions.

Administrative Support Contract Support Meeting Notes Customer Service Communication Scheduling