Amber de Man

Provides catering and hospitality services during municipal meetings and events, including preparation, service, and welcoming visitors.

Develops and executes communication strategies to engage and inform local residents, including creating newsletters, press releases, and brochures. Manages website and social media channels, coordinates multi-channel campaigns, and ensures consistent messaging across departments.

Conducted a full audit of the marketing department, identifying inefficiencies in campaign execution and audience segmentation. Designed and implemented a data-driven strategy that improved campaign ROI, brand consistency, and internal alignment.

Resolved a high volume of customer inquiries efficiently, improving response times and customer satisfaction. Gained insights into client needs and the food delivery industry.

Managed newsletters, social media platforms, and contributed to trade fair planning and execution. Developed strategies to enhance brand visibility and engage audiences.

Worked as a waitress, providing attentive service, resolving customer inquiries, and collaborating with team members in a fast-paced environment.

Led a project to improve trade fair efficiency and drive new customer acquisition. Implemented strategic enhancements to event presence, increasing engagement and potential client interest.

Welcomed and assisted guests during check-in and check-out, managed phone and email inquiries, and processed reservations efficiently. Performed administrative tasks while ensuring professional and hospitable service.

Supported administrative operations by processing and verifying incoming orders to ensure accuracy. Assisted customers via phone with inquiries and product orders.

Provided comprehensive administrative support, including creating, recording, and processing invoices, and managing related administrative tasks.

Assisted the financial administration by accurately recording documents and processing payments, strengthening attention-to-detail and organizational skills.

Entered transactions for the financial administration and supported the preparation of the annual financial statement, enhancing accuracy and understanding of financial processes.

Pursued a Bachelor's degree in Commercial Economics with a specialization in Marketing and Social Business.

Studied Business Marketing as an exchange student.

Earned a Diploma in Business Administration at MBO Level 4.

Completed a High School Diploma with a major in Technology and Care & Wellness (VMBO).