Open to opportunities

Diana Carolina Vela

@dianacarolinavela

I’m a content and social media strategist building AI-assisted workflows and growing engaged communities with measurable results.

Netherlands

Message

What I'm looking for

I’m looking for a remote or hybrid role where I can lead social media and content strategy, manage communities, and improve marketing operations—especially by building AI-assisted content workflows and using analytics to drive measurable growth.

I’m an MBA-educated content and marketing professional with 5+ years of international experience across 4 countries. I design AI-assisted content workflows, grow online communities, and translate brand strategy into measurable results.

As Social Media Manager & Content Strategist for The Creactive Hub, I lead monthly content calendars across Instagram, Facebook, and LinkedIn for 500+ international women entrepreneurs using Metricool analytics. I produce 20+ multi-format content pieces per month and track KPIs (reach, engagement rate, follower growth) to continuously optimize performance.

I also build efficiency into the creative process—using ChatGPT and Claude to cut content production time by ~40%, enabling higher output without additional resources. I’ve implemented a community brand storytelling framework that increased organic follower growth month-over-month.

Beyond content, I bring operations rigor from coordinating 800+ daily shipments with SLA compliance at DHL and improving workflows with SAP. I enjoy working at the intersection of marketing, systems, and people—so teams can move faster, communicate clearly, and deliver consistent results.

Experience

Work history, roles, and key accomplishments

Current

Social Media Manager

Current

The Creactive Hub

Jan 2024 - Present (2 years 5 months)

Designed and executed monthly content calendars for Instagram, Facebook, and LinkedIn for 500+ women entrepreneurs, using Metricool analytics to improve reach and engagement. Produced 20+ multi-format content pieces monthly and built AI-assisted workflows with ChatGPT and Claude to cut production time by ~40%.

Social Media Management Content Strategy Community Engagement Metricool Analytics ChatGpt Claude KPI Reporting Brand storytelling

Operations & Process Coordinator

DHL

Jun 2025 - Jun 2026 (1 year)

Coordinated 800+ daily shipments with full SLA compliance, linking operations, IT systems, and clients. Optimized internal workflows using SAP to reduce process errors and served as the go-to resource for system training and troubleshooting.

Operations Coordination SLA Management SAP Shipment Tracking Process Optimization Cross Functional Communication IT Systems Support Client Coordination

Operations & Team Lead

Aahrambh

Mar 2024 - Jun 2025 (1 year 3 months)

Led daily operations and coordinated a 17-person multicultural team across 3 locations while maintaining zero health and safety incidents. Managed supplier relationships, inventory planning, and compliance, and trained and onboarded staff using structured workflows.

Operations Management Team Coordination Health and Safety Compliance Supplier Management Inventory Planning Compliance Management Staff Training Onboarding Workflow Management

Business Developer

Curka Leads

Oct 2023 - Jan 2024 (3 months)

Secured 12 new clients through outbound sales, expanding the customer base by 3%. Improved conversion rate by 12% to contract signing by optimizing outreach and executed PPC/digital advertising client acquisition strategies across multiple niches.

Outbound Sales Lead Generation Client Acquisition PPC Advertising Digital Marketing Conversion Rate Optimization Sales Strategy Client Onboarding

Account Manager

Matching Visions

Jun 2022 - Aug 2023 (1 year 2 months)

Improved conversion rate by 12% from initial contact to contract signing by redesigning the sales process and client qualification approach. Grew a personal client portfolio by 15 new accounts and increased sales revenue by 5% through a new outreach and nurture marketing strategy.

Account Management Sales Processes Conversion Rate Optimization IGaming Performance Marketing Client Relationship Management KPI Tracking Revenue Growth