I've managed customer experiences from launch and iteration for Anxious Girl Empire, a self-funded AI content brand and product studio, where I designed Spiraled AI with end users in mind and handle customer communication and problem solving.
Previously at Rove Brand, I owned relationships across 32 Southern California dispensary and brand-partner accounts, reporting on revenue, placements, sales, deals, and events. I grew one account from its first signing into one of the brand's highest-revenue partners while resolving escalations, training customers, and supporting events. I also bring hands-on Claude, ChatGPT, prompt engineering, and AI content-tool experience, supported by Anthropic AI Fluency and Claude 101 certifications.
