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Ivette MarteIM
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Ivette Marte

@ivettemarte

Healthcare Operations Manager at HVA MD Partners coordinating advanced electrophysiology care and reducing scheduling errors by 30%.

United States
Message

At HVA MD Partners – Englewood Health Services, I oversee daily operations for a high-volume Cardiology & Electrophysiology service line and coordinate advanced procedures across multiple providers and hospital partners.

I coordinate 1,000+ advanced EP procedures annually, lead multi-site scheduling, and manage patient coordination from pre-op instructions through post-procedure follow-up. I also oversee prior authorizations and documentation in Epic.

I implemented operational improvements that reduced scheduling errors by 30% and increased patient satisfaction. I supervise and develop 10+ clinical and administrative staff, while maintaining compliance with HIPAA, OSHA, and infection-control standards.

At Newark Medical Examiner’s Office, I managed transport operations with 100% chain-of-custody accuracy. Earlier, at Salvatore A. Conte, MD, I directed daily operations for a multi-provider practice and implemented inventory processes that reduced supply shortages by 20%.

Experience

Work history, roles, and key accomplishments

HS
Current

Healthcare Operations Manager & Electrophysiology Program Coordinator

HVA MD Partners – Englewood Health Services

May 2018 - Present (8 years 5 months)

Oversee daily operations for a high-volume Cardiology & Electrophysiology service line, coordinating 1,000+ advanced EP procedures annually and leading multi-site scheduling across multiple hospitals. Implemented operational improvements that reduced scheduling errors by 30% and increased patient satisfaction.

NO

Medical Examiner Transport Specialist / Operations Assistant

Newark Medical Examiner’s Office

Aug 2019 - Jul 2025 (5 years 11 months)

Managed transport operations for 500+ decedents annually with 100% chain-of-custody accuracy, coordinating with law enforcement, EMS, hospitals, and funeral homes. Maintained zero compliance violations and oversaw biohazard safety and emergency response procedures.

Education

Degrees, certifications, and relevant coursework

EC

Eastwick College

Medical Assistant Program and Cardiovascular Sonography, Medical Assistant and Cardiovascular Sonography

2002 - 2006

Completed the Medical Assistant Program and Cardiovascular Sonography at Eastwick College from 2002 to 2006.

PC

Passaic County Community College

Associate of Science, Criminal Justice

1999 - 2003

Earned an Associate of Science in Criminal Justice from Passaic County Community College from 1999 to 2003.

Tech stack

Software and tools used professionally

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