Mary Schaefer

I’m a highly effective, detail-oriented neurodiagnostic and medical office operations professional with a strong background in EEG/EMU leadership. I optimize clinic workflow, coordinate staff, and support smooth day-to-day practice management while keeping patient care at the center of every decision.

In my most recent roles, I directed daily operations of the Epilepsy Monitoring Unit (EMU) and supervised EEG technologists. I coordinated patient monitoring workflows, ensured continuous high-quality neurodiagnostic services, and maintained clear communication across clinical teams to support accurate diagnostics.

I lead recruitment, onboarding, training, and competency evaluations for EEG technologists and students, using structured training programs and competency checklists. I implement and maintain long-term video EEG clinical protocols, align with hospital policies and accreditation standards, and uphold HIPAA compliance through thorough documentation and regulatory processes.

Earlier, I supervised daily operations for a multi-disciplinary neurodiagnostic team, improving scheduling efficiency, patient-centered care, and team flexibility through cross-training. I’m known for compassionate patient communication, detail-oriented documentation, conflict resolution, and workflow optimization that improves throughput and service delivery.