Iva Stosic

Created daily, weekly, and monthly reports for company management using Excel, Power BI, and Think-Cell to monitor costs, profits, and regional performance. Prepared procedure manuals and operational guidelines for colleagues.

Handled client payments, withdrawals, and debt monitoring. Managed business partners' balances and credit lines, and oversaw accounts receivable/payable processes, dunning procedures, and bank reconciliations.

Provided customer support in Italian for business users selling on Amazon Italy through official Amazon systems - Seller Central. Also provided support for HP computers and related products on the Italian market.

Controlled invoices from foreign and domestic suppliers and maintained records of working hours, holidays, and employee documentation. Coordinated communication with banks, commercial representatives, and insurance agents.

Controlled invoices from foreign suppliers and maintained records in compliance with legal regulations. Coordinated communication with banks, commercial representatives, insurance agents, and customs agents regarding imported goods.

Conducted online English classes for students worldwide, primarily from Japan.

Booked and controlled invoices from foreign suppliers and monitored accounts used by accounting and purchasing departments. Generated SAP reports regarding supplier payment deadlines and issued credit and debit notes.

Worked as an Italian-to-Serbian translator on behalf of a university from the Friuli Venezia Giulia region and the company 'Infopoint' in Serbia.

Continued studies in economics at the Faculty of Economics, Alfa University from 2012 to 2015.

Obtained the CELI B2 certificate issued by the University for Foreigners of Perugia in 2013.

Completed professional training in communication at work in April 2012.

Pursued studies in economics at the Faculty of Economics, University of Kragujevac from 2006 to 2012.

Completed an Italian language course at the Italian Cultural Institute in Belgrade, obtaining a CELI B2 certificate in 2013.

Completed professional training on economic and legal aspects of starting a business in April 2012.

Completed professional training in financial management in October 2012.

Participated in professional automotive industry training programs and provided translation support during training sessions.