Ivan Natareno
@ivannatareno
Experienced risk analyst with a strong background in fraud detection.
What I'm looking for
I am a dedicated risk analyst currently working at PayPal, where I have honed my skills in fraud detection and compliance since July 2021. My journey began in customer service, where I developed strong communication skills and a passion for helping others. Over the years, I have transitioned into roles that focus on fraud prevention and risk analysis, allowing me to leverage my analytical abilities and attention to detail.
Prior to my current position, I worked at Genpact Guatemala as a fraud early warning representative, where I sharpened my skills in identifying fraudulent activities. My experience also includes a significant tenure as a customer service representative at 24/7 Guatemala, where I achieved personal goals and developed a strong foundation in client relations. I am committed to continuous learning and improvement, particularly in the areas of anti-money laundering and compliance.
Experience
Work history, roles, and key accomplishments
Risk Analyst Agent
Paypal
Jul 2021 - Present (4 years)
Served as a Risk Analyst Agent, finding the role both rewarding and challenging. Gained valuable experience in risk assessment and mitigation.
Fraud Early Warning Representative
Genpact Guatemala
Oct 2019 - Jun 2021 (1 year 8 months)
Worked as a Fraud Early Warning Representative, gaining significant experience in fraud detection. Sharpened skills in identifying potential fraudulent activities.
Customer Service Representative
24/7 Guatemala
Apr 2015 - Oct 2019 (4 years 6 months)
Functioned as a Customer Service Representative, successfully addressing customer inquiries. Developed strong communication and problem-solving skills.
Typist
Vacaciones Centroamericanas SA
Jan 2011 - Jan 2015 (4 years)
Employed as a Typist, achieving high typing speed and accuracy. Utilized Microsoft Excel and Office for various administrative tasks.
Education
Degrees, certifications, and relevant coursework
colegio cristiano Josué
High school diploma, General Studies
Obtained a high school diploma in 2007.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
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