Itzel Ortiz

I’m a detail-oriented office professional and personal assistant with 10+ years of administrative support, front-desk coordination, and confidential records management. I’m known for adapting quickly to new software, handling high-volume phone and in-person inquiries, and protecting sensitive information.

In my current role as a Personal Assistant for a private estate, I manage call screening and routing, track critical deadlines across multiple clients, and complete documentation with accuracy and compliance. I also organize digital records and maintain confidential files using strict data protection protocols.

Earlier, I served as a Secretary and primary front-desk contact, managing scheduling, appointments, and digital correspondence for a high-volume client base. I organized logistics for large-scale events, performed data entry for vendor orders, and maintained comprehensive appointment databases while verifying confidential client information.

I bring strong data-handling experience from roles including Cashier and Warehouse Associate, where I delivered 100% accuracy in fast-paced environments and maintained digital transaction and inventory records in real time. I’m bilingual (English/Spanish) and reliably flexible, including open availability for on-call substitute assignments.