Open to opportunities

Itzamara Sanchez

@itzamarasanchez

Support Coordinator and market research intern focused on client satisfaction, data-driven outreach, and education partnerships.

United States

Message

What I'm looking for

I’m looking for a role where I can support clients and partners directly, coordinate communication, and use data to improve outreach—especially in education or marketing-focused environments that value organization, follow-through, and measurable results.

I’m a Support Coordinator at EDUSOL SRL, where I maintain relationships with educational centers and publishers to support effective collaboration and client satisfaction. I coordinate meetings, presentations, and communication between schools and publishing partners, and I manage emails, scheduling, and daily administrative operations to keep everything running smoothly.

Alongside my coordination work, I’ve completed a Market Research Intern role at EDUSOL SRL, executing market research on over 50 schools across the north region in the Dominican Republic. I created and maintained a detailed client database, streamlining follow-ups and improving communication efficiency with school partners across multiple regions.

Previously, I served as a Field Operation Administrative Assistant at BYU Pathway, managing daily office operations including curated data entry, drafting over 50 professional correspondences weekly, and coordinating mailing of 200+ materials monthly—while procuring and replenishing supplies for a team of 20+ to ensure 100% availability and reduce downtime by 15%. I also worked as an Enrollment Counselor at BYU Pathway, guiding 200+ prospective students through the enrollment process and helping produce a 20% increase in applications, while building my strengths in customer service, data analysis, and attention to detail.

Experience

Work history, roles, and key accomplishments

Current

Support Coordinator

Current

Edusol SRL

Jan 2025 - Present (1 year 6 months)

Maintained relationships with educational centers and publishers to support collaboration and client satisfaction. Coordinated meetings and communication, managed scheduling and email, and handled catalog management and client follow-ups.

Relationship Management Meeting Coordination Coordination Scheduling Email Management Administrative Operations Catalog Management Client Coordination And Follow Up Account Coordination Customer Service

Field Operation Administrative Assistant

BYU Pathway

Jan 2023 - Jan 2023 (0 months)

Managed daily office operations, including data entry and drafting 50+ professional correspondences weekly. Coordinated mailing of 200+ materials monthly and handled office supply procurement and replenishment to maintain team availability.

Office Operations Data Entry Administrative Support Microsoft Office Attention To Detail

Enrollment Counselor

BYU Pathway

Jan 2021 - Jan 2022 (1 year)

Guided 200+ prospective students through the enrollment process, including high school seniors and transfer students. Provided tailored program recommendations to increase applications by 20%.

Enrollment Counseling Student Advising Customer Service Time Management Problem Solving

Market Research Intern

Edusol SRL

Jan 2025 - Present (1 year 6 months)

Conducted market research across 50+ schools in the north region to identify potential client leads and partnership opportunities. Built and maintained a client database to streamline follow-ups with school partners across regions.

Market Research Lead Identification Partnership Opportunity Research Data Analysis