Itza Lopez
@itzalopez
Director-level supply chain leader with 12+ years driving Amazon FBA, logistics, and procurement in high-growth e-commerce.
What I'm looking for
I’m a Head of Supply Chain / Operations Director with 12+ years across e-commerce operations, logistics, and procurement. I currently own the end-to-end supply chain for a fast-growing US/EU e-commerce brand, building the function from zero in a fully remote, startup environment.
Amazon-native in-stock execution: I achieved 100% in-stock on FBA while maximizing contribution margin. I reconciled inbound inventory weekly with our 3PL and Amazon, built a replenishment model that raised reorder forecasting accuracy from 65% to 87%, and cut storage and fulfillment costs 15% through a 3PL performance audit, SLA renegotiation, and competitive freight bidding across US/EU lanes.
I’m hands-on with the full PO lifecycle, vendor onboarding, and SOP design, and I lead teams of 5 and 2. Fluent in data analytics with Power BI and advanced Excel/Google Sheets, I build scalable KPIs and dashboards for executive decisions, aligning procurement cycles with demand planning to prevent stock-outs and improve service levels.
Experience
Work history, roles, and key accomplishments
Operations Director (Supply Chain)
Lunchbox Packs Inc.
Jan 2025 - Present (1 year 6 months)
Owned the end-to-end supply chain for a fast-growing US/EU e-commerce brand, including procurement, inbound logistics, 3PL fulfillment, and Amazon FBA operations. Improved Amazon FBA in-stock to 100%, raised forecast accuracy from 65% to 87%, and cut storage and fulfillment costs by 15% while managing the full PO lifecycle and supply chain SOPs.
E-Commerce Operations & Digital Lead
Kiss Products Inc.
Sep 2023 - Oct 2024 (1 year 1 month)
Owned e-commerce supply chain and P&L for a $1M omnichannel portfolio across four business units, aligning procurement cycles with reorder forecasts to prevent stock-outs during aggressive growth. Launched the first Shopify DTC fulfillment ecosystem, negotiated joint business planning agreements for fulfillment terms, and built a Power BI analytics suite for inventory health and service levels.
Led a team of five managing inventory and fulfillment strategy for 900 SKUs across Amazon, Mercado Libre, DTC e-commerce, and 50+ physical locations. Improved seasonal sell-through from 55% to 85%, grew e-commerce sales 48% during the pandemic by rerouting inventory and fulfillment flows, and built Power BI frameworks to flag inventory aging and availability risk.
Sr. Specialist, Demand & Trade Planning
Adidas
Jun 2017 - May 2019 (1 year 11 months)
Owned demand planning and OTB for 1,450 SKUs and led sell-in and demand planning sessions with wholesale partners to synchronize supply capacity with market demand. Increased full-price sales by 11% via a real-time inventory transfer and allocation system between doors and reduced markdowns by 1.8 points versus plan.
Sr. Merchandiser (Buying & Procurement)
Tommy Hilfiger
Sep 2015 - Jun 2017 (1 year 9 months)
Orchestrated strategic procurement, purchasing, and the full inventory lifecycle for a 700-SKU portfolio across a 60-point distribution network, leading a team of two with divisional P&L. Increased full-price sales by MXN $6M and reduced markdowns by 1.3 points through data-driven purchasing decisions, price governance, and supplier planning.
Planned 1,800 SKUs for a $300M market and redesigned the distribution center receiving process to improve inbound logistics flow. Increased inventory turns by 20% over goal using Lean Six Sigma and lifted sales attainment from 89% to 116% while partnering with wholesale retailers.
Production Planner, Textiles
Coats Plc
Jan 2012 - Jan 2014 (2 years)
Ran global procurement and production planning across six plants, managing raw material budgets and global vendor capacity. Reduced raw material inventory from 6.5 to 4.0 months of supply and supported SAP APO implementation.
Education
Degrees, certifications, and relevant coursework
Johns Hopkins University
Management Fundamentals, Management
Currently taking Management Fundamentals coursework at Johns Hopkins University (Baltimore, USA).
Google Inc
E-Commerce & Digital Marketing Certification, E-Commerce & Digital Marketing
2024 -
Completed an e-Commerce & Digital Marketing certification through Google in 2024.
The Business of Fashion
Lean Six Sigma Course, Lean Six Sigma
2021 -
Completed Lean Six Sigma education with The Business of Fashion in 2021.
adidas
Lean Six Sigma Certification, Lean Six Sigma
2018 -
Completed Lean Six Sigma training/certification with adidas in 2018.
Universidad del Valle de México (UVM)
Bachelor's Degree in Industrial Engineering, Industrial Engineering
2013 -
Completed a Bachelor's degree in Industrial Engineering at Universidad del Valle de México (UVM) in 2013.
Coats Plc
SAP APO Training, SAP APO
2016 -
Completed training in SAP APO at Coats Plc in 2016.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
Interested in hiring Itza?
You can contact Itza and 90k+ other talented remote workers on Himalayas.
Message ItzaGet matched with your dream remote job
Sign up now and join over 250,000+ remote workers who receive personalized job alerts, curated job matches, and more for free!
