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Itza Lopez

@itzalopez

Director-level supply chain leader with 12+ years driving Amazon FBA, logistics, and procurement in high-growth e-commerce.

Mexico
Message

What I'm looking for

I’m looking for a leadership role where I own end-to-end supply chain for e-commerce/marketplaces, build scalable SOPs and KPIs with data, and improve in-stock, margin, and logistics performance in a fast-moving startup.

I’m a Head of Supply Chain / Operations Director with 12+ years across e-commerce operations, logistics, and procurement. I currently own the end-to-end supply chain for a fast-growing US/EU e-commerce brand, building the function from zero in a fully remote, startup environment.

Amazon-native in-stock execution: I achieved 100% in-stock on FBA while maximizing contribution margin. I reconciled inbound inventory weekly with our 3PL and Amazon, built a replenishment model that raised reorder forecasting accuracy from 65% to 87%, and cut storage and fulfillment costs 15% through a 3PL performance audit, SLA renegotiation, and competitive freight bidding across US/EU lanes.

I’m hands-on with the full PO lifecycle, vendor onboarding, and SOP design, and I lead teams of 5 and 2. Fluent in data analytics with Power BI and advanced Excel/Google Sheets, I build scalable KPIs and dashboards for executive decisions, aligning procurement cycles with demand planning to prevent stock-outs and improve service levels.

Experience

Work history, roles, and key accomplishments

LI
Current

Operations Director (Supply Chain)

Lunchbox Packs Inc.

Jan 2025 - Present (1 year 6 months)

Owned the end-to-end supply chain for a fast-growing US/EU e-commerce brand, including procurement, inbound logistics, 3PL fulfillment, and Amazon FBA operations. Improved Amazon FBA in-stock to 100%, raised forecast accuracy from 65% to 87%, and cut storage and fulfillment costs by 15% while managing the full PO lifecycle and supply chain SOPs.

KI

E-Commerce Operations & Digital Lead

Kiss Products Inc.

Sep 2023 - Oct 2024 (1 year 1 month)

Owned e-commerce supply chain and P&L for a $1M omnichannel portfolio across four business units, aligning procurement cycles with reorder forecasts to prevent stock-outs during aggressive growth. Launched the first Shopify DTC fulfillment ecosystem, negotiated joint business planning agreements for fulfillment terms, and built a Power BI analytics suite for inventory health and service levels.

Levi Strauss & Co. logoLC

Sr. E-Commerce Merchandiser

Feb 2020 - Oct 2023 (3 years 8 months)

Led a team of five managing inventory and fulfillment strategy for 900 SKUs across Amazon, Mercado Libre, DTC e-commerce, and 50+ physical locations. Improved seasonal sell-through from 55% to 85%, grew e-commerce sales 48% during the pandemic by rerouting inventory and fulfillment flows, and built Power BI frameworks to flag inventory aging and availability risk.

Adidas logoAD

Sr. Specialist, Demand & Trade Planning

Adidas

Jun 2017 - May 2019 (1 year 11 months)

Owned demand planning and OTB for 1,450 SKUs and led sell-in and demand planning sessions with wholesale partners to synchronize supply capacity with market demand. Increased full-price sales by 11% via a real-time inventory transfer and allocation system between doors and reduced markdowns by 1.8 points versus plan.

Tommy Hilfiger logoTH

Sr. Merchandiser (Buying & Procurement)

Tommy Hilfiger

Sep 2015 - Jun 2017 (1 year 9 months)

Orchestrated strategic procurement, purchasing, and the full inventory lifecycle for a 700-SKU portfolio across a 60-point distribution network, leading a team of two with divisional P&L. Increased full-price sales by MXN $6M and reduced markdowns by 1.3 points through data-driven purchasing decisions, price governance, and supplier planning.

MM

Demand Planner

Jan 2014 - Jan 2015 (1 year)

Planned 1,800 SKUs for a $300M market and redesigned the distribution center receiving process to improve inbound logistics flow. Increased inventory turns by 20% over goal using Lean Six Sigma and lifted sales attainment from 89% to 116% while partnering with wholesale retailers.

Education

Degrees, certifications, and relevant coursework

Johns Hopkins University logoJU

Johns Hopkins University

Management Fundamentals, Management

Currently taking Management Fundamentals coursework at Johns Hopkins University (Baltimore, USA).

Google Inc logoGI

Google Inc

E-Commerce & Digital Marketing Certification, E-Commerce & Digital Marketing

2024 -

Completed an e-Commerce & Digital Marketing certification through Google in 2024.

The Business of Fashion logoTF

The Business of Fashion

Lean Six Sigma Course, Lean Six Sigma

2021 -

Completed Lean Six Sigma education with The Business of Fashion in 2021.

adidas logoAD

adidas

Lean Six Sigma Certification, Lean Six Sigma

2018 -

Completed Lean Six Sigma training/certification with adidas in 2018.

Universidad del Valle de México (UVM) logoUU

Universidad del Valle de México (UVM)

Bachelor's Degree in Industrial Engineering, Industrial Engineering

2013 -

Completed a Bachelor's degree in Industrial Engineering at Universidad del Valle de México (UVM) in 2013.

Coats Plc logoCP

Coats Plc

SAP APO Training, SAP APO

2016 -

Completed training in SAP APO at Coats Plc in 2016.

Tech stack

Software and tools used professionally

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