At BIGO Technology, I managed high-value user accounts, community growth strategies, and customer retention initiatives. I worked to improve user engagement, resolve complex client issues, and build long-term customer relationships.
My roles at BIGO Technology included Community Management Advisor - Account Manager, VIP User Management Advisor, and User Management Advisor.
At Crystel.co, I provided customer technical support for Samsung Levant and Samsung Saudi Arabia, and customer service for Jollychic.
My experience spans customer success, account management, VIP user management, community management, and data analysis. I also studied full-stack web development at Coding Academy by Orange.
