Looking for a job

Ismary Amezcua-Echeverria

@ismaryamezcua-echeve

Message

I keep fast-paced offices running through client coordination, scheduling, and administrative operations.

United States

Message

What I'm looking for

I'm looking for an administrative or customer-facing role where I can coordinate operations, support clients, manage schedules and requests, and contribute in a fast-paced team environment.

At B2B Geeks, I coordinated daily office operations, client requests, vendors, scheduling, correspondence, and special events while serving as a liaison between clients and technicians.

I've also supported workers' compensation services at Real Time Services and delivered guest support at The Escape Game. I bring experience with Monday.com, ConnectWise, QuickBooks, Microsoft Office, data entry, customer service, and bilingual communication in English and Spanish.

Experience

Work history, roles, and key accomplishments

Office Administrator

B2B Geeks

Jun 2024 - Mar 2026 (1 year 9 months)

Served as a liaison between clients and technicians, coordinated vendors, and managed daily office operations. Implemented new software systems for project management and coordinated special events within budget.

Monday.Com Connectwise Ticketing Systems Vendor Management Office Management Project Scheduling Data Entry Microsoft Office

Office Administrator

Real Time Services

Nov 2022 - Mar 2024 (1 year 4 months)

Served as liaison between doctor's offices and the control room, managed multiple calls efficiently, and demonstrated strong communication skills in a fast-paced environment.

Communication Skills Multitasking Fast Paced Environment Call management

Guest Experience Specialist

The Escape Game

Sep 2022 - Jan 2023 (4 months)

Utilized multiple platforms to deliver outstanding customer service, greeted and assisted visitors, and collaborated internally to resolve customer concerns.

Customer Service Communication Skills Collaboration Problem Solving