Islam Fibrex
@islamfibrex
I deliver customer support and bring experience in education, fitness, social media, and project management.
JordanWhat I'm looking for
I'm currently delivering efficient customer support at Amazon, resolving complex order, refund, and shipping inquiries while maintaining customer satisfaction and response-time performance.
I've also created social media content and promotional materials for Arkadia Beauty Clinic, taught students from 4th to 10th grade at Zarqa Second Prep School for Girls, and supported gym members at Vega Fitness Clubs, where I was named Trainer of the Month in my first month. My background combines communication, leadership, creativity, project management, and emergency response guidance.
Experience
Work history, roles, and key accomplishments
Delivers efficient and effective customer support across multiple channels, resolving complex inquiries related to orders, refunds, and shipping. Maintains high performance metrics including customer satisfaction and response time, and collaborates with global teams to enhance workflow efficiency.
Education
Degrees, certifications, and relevant coursework
The Hashemite University
Bachelor of Arts, Sport Management
2016 - 2020
Pursued a Bachelor of Arts in Sport Management, gaining a strong foundation in project management and communication.
Tech stack
Software and tools used professionally
Availability
Location
JordanAuthorized to work in
Job categories
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