At IndusInd Bank, I work on the B2C Mobile App for MSME Loans, turning customer feedback, analytics, and business priorities into roadmap enhancements. This work improved onboarding efficiency and engagement by 20%.
I prioritize the quarterly backlog and align Engineering, Growth, and Compliance to move releases forward. I also built and analyzed A/B testing frameworks in Kibana and MoEngage, driving app conversion up 15–20%.
Previously, at Capgemini Engineering, I owned backlog grooming and sprint execution as Product Owner Proxy for enterprise platform clients. Across banking projects, I used SQL and customer and incident insights to inform improvements to data accuracy, platform stability, and compliance.
