Isaac Reyes
@isaacreyes
Goal-oriented payroll specialist with expertise in finance and compliance.
What I'm looking for
As a dedicated payroll specialist with extensive experience in finance, I have honed my skills in managing payroll processes, ensuring compliance with labor laws, and maintaining accurate records. Currently working at Remitly, I calculate wages, review tax withholdings, and issue payments while collaborating closely with HR and Benefits departments. My attention to detail and strong analytical abilities enable me to generate comprehensive reports and analyze payroll data effectively.
Previously, I worked at Sitel/Foundever, where I further developed my payroll expertise by managing employee information and processing payments for Nicaraguan employees. My background in customer service and team leadership has equipped me with excellent communication skills, allowing me to address employee inquiries promptly and foster collaboration among team members. I am committed to continuous learning and staying updated on payroll software and regulations to ensure the highest standards of accuracy and compliance.
Experience
Work history, roles, and key accomplishments
Payroll Specialist I
Remitly
Jan 2023 - Present (2 years 5 months)
As a Payroll Specialist at Remitly, I calculate wages, review tax withholdings, and issue payments electronically. I maintain payroll records, prepare reports, and address employee inquiries. I collaborate with HR and the Benefits department, ensuring compliance with laws and regulations while using Workday and AG planilla payroll systems.
Payroll Specialist I
Remitly
May 2023 - Present (2 years 1 month)
As a Payroll Specialist at Remitly, I calculate wages, review tax withholdings, and issue payments electronically while ensuring compliance with laws. I maintain payroll records, prepare reports, and address employee inquiries. I collaborate with HR and the Benefits department, and stay updated on payroll software features.
Payroll Specialist
Sitel/Foundever
Dec 2021 - May 2023 (1 year 5 months)
In my role as a Payroll Specialist at Sitel/Foundever, I collected and reviewed employee information, calculated wages, and processed payments. I maintained payroll records within the NOI payroll system and prepared INSS information for tax purposes.
Team Leader
Sitel/Foundever
Mar 2018 - Sep 2018 (6 months)
As a Team Leader at Sitel/Foundever, I developed communication and interpersonal skills while managing customer service inquiries. I fostered team collaboration and motivation, enhancing problem-solving and decision-making abilities to ensure high service standards.
Payroll Specialist
Sitel/Foundever
Dec 2021 - May 2023 (1 year 5 months)
In my role as a Payroll Specialist at Sitel/Foundever, I collected and reviewed employee information, calculated wages, and processed payments. I maintained payroll records and prepared tax payment information using the NOI payroll system.
Team Leader
Sitel/Foundever
Jan 2018 - Jan 2019 (11 months)
As a Team Leader at Sitel/Foundever, I developed communication and interpersonal skills, managed customer inquiries, and resolved issues. I fostered team collaboration and motivation while enhancing my problem-solving and organizational abilities.
Customer Service Agent
Sitel/Foundever
Jan 2017 - Mar 2018 (1 year 2 months)
As a Customer Service Agent at Sitel/Foundever, I handled diverse customer inquiries and resolved issues efficiently, developing strong communication skills and enhancing my ability to work under pressure.
Customer Service Agent
Sitel/Foundever
Jan 2017 - Jan 2018 (1 year)
As a Customer Service Agent at Sitel/Foundever, I handled diverse customer inquiries and resolved issues efficiently, which helped me develop strong communication and problem-solving skills.
Education
Degrees, certifications, and relevant coursework
Ant-Edu Educación Tecnológica
Certification in Power BI, Information Technology
2023 - 2023
Completed a course in Power BI, focusing on data visualization and business intelligence tools to analyze and present data effectively.
Ant-Edu Educación Tecnológica
Power BI Certification, Information Technology
2023 - 2023
Completed a course in Power BI, focusing on data visualization and business intelligence tools to analyze and present data effectively.
Ant-Edu Educación Tecnológica
Master in Excel, Information Technology
2022 - 2023
Completed a Master in Excel, enhancing skills in data analysis, financial modeling, and advanced spreadsheet functionalities.
Universidad Centroamericana UCA
Bachelor of Accounting, Accounting
2012 - 2016
Graduated with a degree in Contaduría Pública y Auditoría. The program focused on accounting principles, auditing practices, and financial management, equipping students with essential skills for the finance industry.
Instituto Nicaraguense de Computacion
Intermediate Excel Certification, Information Technology
2015 - 2015
Completed a course in Intermediate Excel, which covered essential Excel functions and data manipulation techniques, providing a solid foundation for data management tasks.
Instituto Nicaraguense de Computacion
Certification in Accounting Applications, Accounting
2014 - 2015
Completed a course on Nomenclatura e Instructivo de Catálogo de Cuentas Contables, focusing on accounting applications and financial record-keeping.
Instituto Nicaraguense de Computacion
Advanced Excel Certification, Information Technology
2014 - 2014
Completed a course in Advanced Excel, focusing on advanced functions, data analysis, and spreadsheet management, which are essential skills for financial analysis and reporting.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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