Open to opportunities

Isaac Kongo

@isaackongo

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Digital business professional with experience in customer service.

France

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What I'm looking for

I am looking for a role that values creativity and teamwork, offering opportunities for growth.

As a dedicated digital business professional, I have honed my skills in customer service and project management through various roles in dynamic environments. My journey began with a Professional Bachelor Degree in Digital Business from University Lumière Lyon 2, where I developed a strong foundation in digital marketing and communication.

My experience includes working as a Sales Representative for AKEO, where I utilized my negotiation skills to enhance the company's image. Additionally, I served as a Receptionist at Holiday Inn, ensuring guests received a warm welcome and a positive first impression. My role as a Digital Project Manager at Théâtre 2 Dimensions allowed me to lead a team in building an artist's website from scratch, showcasing my ability to manage projects effectively.

Experience

Work history, roles, and key accomplishments

Receptionist

Holiday Inn

Oct 2017 - Jul 2019 (1 year 9 months)

Provided excellent customer service as a receptionist, greeting guests and ensuring a positive first impression of the hotel.

Customer Service Communication Hospitality Multitasking Problem Solving

Digital Project Manager

Théâtre 2 Dimensions

Mar 2019 - Mar 2019 (0 months)

Led a project to build an artist's website from scratch, managing a team and overseeing project development.

Project Management Web Development Team Leadership Digital Marketing Communication

Customer Service Representative

NOCNOC

Jul 2018 - Sep 2018 (2 months)

Handled guest requests and inquiries as a customer service representative for NOCNOC, ensuring satisfaction and timely responses.

Customer Service Communication Problem Solving Time Management Conflict Resolution

Sales Representative

AKEO

Nov 2016 - Feb 2017 (3 months)

Worked as a sales representative for AKEO, focusing on street marketing and product presentation. Developed negotiation skills and professionalism to enhance the company's image.

Sales Negotiation

Education

Degrees, certifications, and relevant coursework

University Lumière Lyon 2

Bachelor, Information and Communication

2018 -

Earned a Bachelor in Information and Communication, with advanced English and intermediate Spanish skills, focusing on communication within cultural institutions.

University Lumière Lyon 2

Professional Bachelor Degree, Digital Business

2018 -

Completed a Professional Bachelor Degree in Digital Business, focusing on digital marketing strategies and their application in business environments.