Iryell Richard
@iryellrichard
Results-oriented Project Specialist with expertise in program management.
What I'm looking for
I am a results-oriented Project Specialist with over 5 years of experience managing cross-functional programs in the energy and telecom sectors. My career has been defined by my ability to lead process improvements, track key performance indicators (KPIs), and ensure regulatory compliance for high-impact initiatives. I thrive in dynamic environments where I can leverage my operational and analytical strengths to drive project delivery and program success.
In my current role at Legacy Professional Services, I manage the end-to-end delivery of energy efficiency programs, achieving a remarkable 98% on-time completion rate. My proactive approach to stakeholder engagement and process optimization has led to significant improvements, including a 20% reduction in application cycle time. I have a strong background in utilizing tools such as Excel, SQL, Tableau, and Power BI, which allows me to analyze data effectively and make informed decisions that enhance program outcomes.
Throughout my career, I have demonstrated a commitment to fostering collaboration among teams and stakeholders. My experience spans various roles, including Wireless Operations Manager at D.R. Horton and Integrated Solutions Manager at AT&T, where I successfully implemented strategies that resulted in cost savings and increased customer satisfaction. I am currently pursuing my PMI PMP certification to further enhance my project management capabilities.
Experience
Work history, roles, and key accomplishments
Project Specialist
Legacy Professional Services, LLC
May 2022 - Present (3 years 2 months)
Managed end-to-end delivery of energy efficiency programs, ensuring alignment with local, state, and federal compliance standards. Implemented process improvements that cut application cycle time by 20% and increased customer program adoption.
Wireless Operations Manager
D.R. Horton
Feb 2020 - Present (5 years 5 months)
Oversaw wireless operations supporting 8,000+ corporate users across all regions, ensuring secure, uninterrupted mobile communication. Reduced service downtime by 25% by implementing proactive troubleshooting procedures and cross-team escalations.
Integrated Solutions Manager
AT&T
Sep 2012 - Present (12 years 10 months)
Led cross-functional teams to design and deploy tailored telecom and IT solutions for enterprise clients, increasing satisfaction scores by 20%. Analyzed client environments and upsold advanced network services, contributing to a 15% increase in new revenue.
Education
Degrees, certifications, and relevant coursework
Tulane University
Unknown, Unknown
Details about the field of study and degree obtained are not provided in the given text. Further information is needed to complete this section.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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